Building Common Sense (govtech) | Founder, First Principles | Product Insights for Emerging Tech | Ex-Palantir | 4x Venture-Backed Exec
How did Uber go from a struggling startup to a cash machine? It’s perhaps the least popular story in Silicon Valley because it involves replacing a Founder/CEO with an outsider — but it wasn’t the wrong move for Uber. The transition from Travis Kalanick’s “expand at all costs” mindset to Dara Khosrowshahi’s more focused, compliance-driven leadership was a game-changer. Dara didn’t just clean house; he cut failed bets, stabilized operations, and rebuilt trust. Under his leadership, rider growth not only recovered from COVID but also surged past the peak of Travis’ tenure. Today? Uber has $4.88B in free cash flow. Their story shows how the right leadership and strategy can turn rapid growth into sustainable, commercial success.
Uber’s turnaround is a masterclass in what the right leadership can do. Shifting from ‘growth at any cost’ to a more disciplined, trust-focused approach wasn’t just bold—it was necessary.
It's fascinating how a leadership shift can redefine a company’s trajectory. Dara's approach really highlights the importance of stability and trust in driving growth. Great insights Adam!
Slow and steady wins the race! Focus on efficiencies and the right partnerships and you’ll generate cash like you’d never thought possible. 😊
It's fascinating to see how Uber turned things around by changing leadership. Dara Khosrowshahi's approach of prioritizing compliance and stability made a huge difference compared to Travis Kalanick's aggressive expansion. A solid strategy can transform a company's fortunes.
Wow, great facts! Super great to learn. Growth can be more powerful than wild, unchecked expansion.
Wow great strategy.
Adam - This is a powerful example of how the right leadership can redefine a company’s trajectory. Shifting from rapid, unchecked expansion to a stable, strategic focus required tough decisions and a steady hand and Dara delivered. Sometimes, when things aren’t heading in the right direction, the most impactful move is to step back and bring in fresh leadership. The right experience and perspective can be exactly what’s needed to turn deep losses into profitability. It’s not just about keeping momentum—it’s about choosing leaders who can reshape the vision, stabilize operations and position the company for long-term success. The impact of a leadership shake-up will be transformative.
Everyone's comments here show that they have never driven for Uber. I don't anymore, but did off and on for a couple of years. They continue to take a larger and larger share of the customer's cost for the ride, and the commission given to the driver continues to get smaller, leaving the driver dependent on the tipping good will of the client. All of you who praise Uber's business savvy are unwittingly supporting a company who has no desire for its line workers to succeed.
Adam Judelson It's fascinating to see how embracing change can foster not just recovery, but remarkable success. Thank you for sharing this insightful perspective.
Founder of Vocatech providing small businesses with simple reliable phone service and local support.
9moGreat strategy determines success.