MetLife rolls out AI tools to empower associates

Everyone is talking about AI, but as the saying goes, “If you're going to talk the talk, you need to walk the walk.” At MetLife, we’re doing just that.   Recently, we announced the rollout of Copilot Chat and Power Platform to every MetLife associate. By democratizing access to these tools, we’re not just adopting new technology, we’re fostering a culture where AI enables every colleague to realize their full potential.   That foundation is what unlocks the real impact. This is about more than productivity – it’s about empowering teams to think differently, solve problems faster and focus their energy on what matters most: creating value for our customers. With Microsoft 365 Copilot and GitHub Copilot also expanding across our workforce, we’re embedding emerging technologies into the way we work every day.   Just as important as the technology itself is the culture surrounding it. We’re building an environment where we’re intellectually curious, experimentation is supported and our associates are encouraged to learn, unlearn and relearn. Our teams don’t just gain access to AI, they gain the space, resources and community to explore how these tools can help them solve problems, reimagine workflows and create lasting impact.   AI is a force multiplier for our enterprise strategy and essential to long-term success. By equipping our people with these capabilities, we’re preparing MetLife to adapt, innovate with purpose and thrive in a rapidly changing world.   This is just the beginning. AI is a fast-moving space, and I can’t wait to see the breakthroughs, big and small, that our teams will unlock as we continue shaping and embracing the future of work at MetLife and serving our customers in the moments that matter. #AI #AllTogetherPossible