The Last Mile of Data Trust: From Delivery to Understanding

View profile for Chanchal Gher

Building B2B SaaS Products | AI & Data| Senior Product Manager @Atlan | IIM Sirmaur | CData | Amdocs |

The Last Mile of Data Trust For years, the data world has obsessed over speed and scale.  - We built faster pipelines.  - We scaled warehouses to petabytes.  - We automated ingestion at the click of a button. And yet when it comes to the moment of decision, trust often falls apart. This is the last mile problem in data: The journey from a number on a screen to a decision in a human brain.Why does trust break here? -> Because definitions live in docs/sharepoint/company wiki pages, not in dashboards. -> Because lineage graphs exist, but its messy -> Because freshness checks are built, but aren’t surfaced when it matters. -> Because AI assistants “hallucinate” when they don’t know context. We’ve treated data like a technical asset to deliver not a human experience to design. The shift we need: -> From Delivery to Understanding        - Not just shipping tables, but embedding meaning into every metric. -> From Portals to In-Context Trust       - Surface lineage, ownership, and freshness in the moment of decision (inside dashboards, AI responses, slack thread, meet user where they are). -> From Static Docs to Interactive Dialogue        - A number should never be a dead end. It should be explorable, explainable, and trustworthy (How these tables are transformed, which SQLs were used). The future isn’t just “big data.” It’s believable data. Our job isn’t only to deliver data pipelines. It’s to deliver confidence in decisions. #Data #AI #Stratergy #Semantics

Afroz Alam

Fintech Product Leader | 200+ Partner API Integrations | Bajaj Finserv | IIM-K Alum | Building Data Products That Scale | API, ETL & ML

1w

This is such a powerful insight, Chanchal! It's all about building trust with data, and I love how you've captured the human aspect that often gets overlooked. Very thought-provoking!

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