Clint Cheng’s Post

Social Media: Gold Mines In The Information Age In this era, social media has now become the mainstream of people's lives。There are many choices for the online platform. In addition to the mainstream social networks such as Facebook, Twitter, Link, Weibo, and WeChin, there are many social media for small people。People gather to discuss specific topics。The power of social media is much greater than traditional word of mouth。If we quantify the importance of social media to user experience, you will know whether the company should invest time and money in social networks Social media and customer experience In a survey by the Harvard Business Review, 86% of companies very much agreed that an excellent user experience played a crucial role in the success of the organization。Interestingly, when asked whether their organization has the ability and direction to provide an excellent user experience, such as using social media, only 34% of companies expressed their affirmation In addition, the study divided enterprises into three groups。 Leader: An enterprise that fully integrates social media into the user experience。 Followers: Companies that incorporate certain aspects of social media into user experience。 Outdated: companies that do not integrate social media at all。 The survey shows that the user experience of leaders who invest heavily in social media will be better than competitors。In addition, powerful social media can not only increase brand awareness, but also increase the exposure of sales and other activities。 Social media to enhance user experience Continue Here: https://lnkd.in/dqqJyUtv #business #sales #success #people #socialmedia #brand #money #leaders #userexperience #power #customerexperience #leader #facebook