AI agent operationalization rarely fail because of workflow, data, or integration issues. They fail because humans were left out of the change. If you are rolling out agentic AI in the enterprise, here is the playbook that turns skeptics into co-creators: ✅ Bring people in early Map stakeholders, invite them to shape agent behavior, and name change champions in each team. 🔍 Make the black box transparent Explain what the agent will do, when it will act, and why. Share decision logic in plain language. 🔁 Iterate with real feedback Short training cycles, listening sessions, and fast tweaks so the agent adapts to your team’s dynamic needs. Why this matters: the organizations that pair change management with technology see outsized impact. Here's a phased plan PMO leaders can run right now: - Phase 1: Foundation (Weeks 1 to 4) - Phase 2: Pilot (Months 2 to 3) - Phase 3: Scale (Months 4 to 6) If you want AI that feels like a coworker, not another tool, start here. Full post: https://lnkd.in/eH45w_T7 #ChangeManagement #AgenticAI #EnterpriseAI #PMO #AIAdoption #DigitalTransformation #Harmony #AIProjectManager
How to make AI a coworker, not a tool, in the enterprise
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https://lnkd.in/gvWwviYw AI isn’t just changing how we work, it’s rewriting the rules of how we change. 70% of transformations still don’t deliver. Why? Because organizations still treat change as an event instead of a system that adapts in real time. What if your organization’s “source code” could update itself just like software? In my work, I’ve seen it happen when companies stop treating transformation as a project, and start treating it as a metabolism. What does that even look like? ✅ A sales function where nudges embedded in the new CRM rewire behaviors in real time. ✅ A SAP program that used bi-weekly pulse checks and sentiment analysis to surface pain points, shift design decisions and adjust the tone of communications mid-flight. ✅ A field service workforce making continuous micro-updates to workflows based on real-time job data and frontline feedback. That’s adaptability. That’s self-updating code. The real question for leaders isn’t “What’s our plan?” It’s “What are our loops?” Because if your organization doesn’t adapt itself in real time, no consultant, framework, or AI tool will save you. Is your company’s source code still running on patches or does it actually update itself? Let's talk about it in the comments 😉
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AI is only as powerful as its adoption. As organizations race to integrate AI, one truth stands out: success isn’t just about technology, it’s about people. Change management and adoption are the real accelerators of transformation. Why this matters: The OCMSolution framework highlights that without structured adoption, AI initiatives risk stalling due to cultural resistance, lack of trust, or poor alignment with day-to-day workflows. Where Burwood leads: • Adoption & Training Practice dedicated to helping organizations integrate AI and modern technology into daily operations. • PMO + Intelligent Operations to ensure governance, risk transparency, and measurable business outcomes. • Consultative DNA… we don’t just deploy solutions; we enable people to thrive with them. The result? Practical innovation that accelerates results safely, sustainably, and with measurable ROI. As AI transforms the way we work, Burwood is at the forefront helping clients not only implement AI, but truly adopt it. Curious how your organization can drive adoption led AI success? Let’s talk. #AI #ChangeManagement #Adoption #DigitalTransformation #BurwoodGroup Burwood Group https://lnkd.in/gJuMkDzy
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“…Step 1: Craft a North Star based on outcomes, not tools…Step 2: Build trust with accessible data, governance, and enterprise wisdom…Step 3: Reimagine workflows to evolve toward AI teams…Step 4: Rethink organizational structures with a mix of MVOs and augmented teams…Step 5: Empower employees to learn and become change agents…”
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𝐈𝐧 2025, 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐚𝐥𝐰𝐚𝐲𝐬 𝐡𝐮𝐦𝐚𝐧. 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐍𝐨𝐰: ✅ Predict delays before they happen ✅ Assign tasks dynamically ✅ Send updates without prompting ✨The future of project management is not just smarter tools. It is autonomous leadership. 𝐑𝐞𝐚𝐝 𝐦𝐨𝐫𝐞👉: https://lnkd.in/gWKbEuYH #AI #ProjectManagement #Bigworks #FutureOfWork #Automation #AIagents #Productivity #Business2025
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AI won’t save you. But your people might. If you’re still clinging to the hope that a shiny new #AI tool will magically fix your broken processes, clunky systems, and disengaged teams… you might want to sit down for this one. In his latest piece, Instep Client Director Kartik Bhatt delivers a wake-up call to every leader still treating business change like a side hustle. (Spoiler alert 🚨 It’s not. It’s the main event.) Read the full article here: https://lnkd.in/e4GPhivE #Business #Change #Management
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An excellent article written by my colleague Kartik Bhatt, offering valuable insight into the world of business change. This piece sets the stage perfectly for our upcoming webinar: “Leading Agents in Change” facilitated by Dr. Alastair Jones. A fantastic opportunity to explore how we can all lead with confidence and agility during times of change. 👉 Take a look at Kartik’s article below and don’t forget to secure your spot for the webinar! 💡
AI won’t save you. But your people might. If you’re still clinging to the hope that a shiny new #AI tool will magically fix your broken processes, clunky systems, and disengaged teams… you might want to sit down for this one. In his latest piece, Instep Client Director Kartik Bhatt delivers a wake-up call to every leader still treating business change like a side hustle. (Spoiler alert 🚨 It’s not. It’s the main event.) Read the full article here: https://lnkd.in/e4GPhivE #Business #Change #Management
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This thought leadership piece is right on the money! If you would like to learn more feel free to register for our webinar 'Leading Agents of Change' on 19th September
AI won’t save you. But your people might. If you’re still clinging to the hope that a shiny new #AI tool will magically fix your broken processes, clunky systems, and disengaged teams… you might want to sit down for this one. In his latest piece, Instep Client Director Kartik Bhatt delivers a wake-up call to every leader still treating business change like a side hustle. (Spoiler alert 🚨 It’s not. It’s the main event.) Read the full article here: https://lnkd.in/e4GPhivE #Business #Change #Management
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Blockbuster, Kodak, Nokia… all prove one thing: technology alone doesn’t guarantee success. True competitive advantage lies in how well your people manage change. Discover why business change management matters more than AI. #businesschange #AI #changemanagement #change #businessanalysis #leadership
AI won’t save you. But your people might. If you’re still clinging to the hope that a shiny new #AI tool will magically fix your broken processes, clunky systems, and disengaged teams… you might want to sit down for this one. In his latest piece, Instep Client Director Kartik Bhatt delivers a wake-up call to every leader still treating business change like a side hustle. (Spoiler alert 🚨 It’s not. It’s the main event.) Read the full article here: https://lnkd.in/e4GPhivE #Business #Change #Management
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🤖📈 PMOs are moving past “AI features in tools” and choosing real AI coworkers. We just published a deep dive on why headless AI delivers ROI that dashboards cannot. Meet Harmony, the AI Project Manager that acts like a remote colleague, uses your enterprise tools like a human, and takes on the task work that slows projects down. What you will learn: • How headless AI drives measurable ROI across schedule, risk, and communications • Why “AI inside a tool” is not the same as an AI coworker that does the work • A simple way to start small, prove value fast, and scale across the portfolio If you lead a PMO or run transformation programs, this is your playbook for capacity, velocity, and quality. Read the article: https://lnkd.in/eKTH5w8H #ProjectManagement #PMO #HeadlessAI #EnterpriseAI #DigitalTransformation #ROI #CIO #PPM
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🚨 I have never believed that “AI inside a tool” equals progress. Progress is when an AI coworker quietly takes work off a team’s plate and gives time back. That is the point of this piece. Headless AI is not another tool. Harmony is an headless-AI project manager that feels like a remote colleague, uses your systems like a human, and handles the task work PMOs struggle to staff. What matters to leaders: • Adding capacity without adding headcount • Faster delivery with steadier quality • Clear ROI you can defend PMO and CIO friends, I would love your take. Where would an AI Project Manager return the most time for your team right now? 👇 Full article in the repost. #PMO #ProjectManagement #AIProjectManager #HeadlessAI #EnterpriseAI #DigitalTransformation #ROI
🤖📈 PMOs are moving past “AI features in tools” and choosing real AI coworkers. We just published a deep dive on why headless AI delivers ROI that dashboards cannot. Meet Harmony, the AI Project Manager that acts like a remote colleague, uses your enterprise tools like a human, and takes on the task work that slows projects down. What you will learn: • How headless AI drives measurable ROI across schedule, risk, and communications • Why “AI inside a tool” is not the same as an AI coworker that does the work • A simple way to start small, prove value fast, and scale across the portfolio If you lead a PMO or run transformation programs, this is your playbook for capacity, velocity, and quality. Read the article: https://lnkd.in/eKTH5w8H #ProjectManagement #PMO #HeadlessAI #EnterpriseAI #DigitalTransformation #ROI #CIO #PPM
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Experienced Healthcare Program/Portfolio Leader | Government Programs | Process Improvement | Change Management | Cross-Functional Team Leader
1moGood read! Thanks for sharing.