How AI can amplify human connection in customer experience

View profile for Dr Crissa Sumner

Head of XM Advisory Services, Asia Pacific & Japan (APJ) @ Qualtrics

The most successful AI implementations recognise that technology should amplify human connection, not replace it. Check out this piece from Lisa Khatri, Qualtrics' Head of Customer Experience - GTM Strategy! #AI #CX #EX #productivity #talentmanagement #leadership #futureofwork #datadriven #digitaltransformation #innovation #qualtrics #experience #experiencemanagement #XM #experiencematters #customerexperience #employeeexperience #employeeengagement #employeelistening #employeeretention #HR #talent #talentacquisition #CHRO #CMO

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