Chief Marketing Officer | Product Development | Go-To-Market | Ex-Microsoft & Oracle | SaaS
No matter your team or role, everyone can benefit from enterprise-grade #AI capabilities, and people in sales and customer service professions are no exception. In fact, about 7 out of 10 Copilot users said they are more productive and have improved their quality of work. Now generally available, Microsoft Copilot for Sales and Microsoft Copilot for Service bring together the power of #Copilot for Microsoft 365 with role-specific insights and actions to streamline processes, automate repetitive tasks, and unlock creativity. Both provide the flexibility to integrate with your existing CRM and contact center systems, such as Salesforce and ServiceNow, to get more done with less effort. With this AI-powered innovation, sellers can once again focus on where they excel most—connecting with their customers—and service agents can resolve more cases faster. Read all the details in today's announcement: https://lnkd.in/gPYrqP2P #Sales #CustomerService #CRM #Microsoft365
Fahad Raza
1y
Exciting to see how Microsoft Copilot for Sales & Service is enhancing productivity and work quality. AI-driven innovations like these reshape how we connect with customers and streamline processes.
Wonderful news! This marks an exciting advancement
Rasel Miah
1y
Exciting news! These AI capabilities will undoubtedly revolutionize the way we approach sales and customer service, empowering us to focus on what truly matters – delivering exceptional experiences to our customers.
Thanks for posting
Steven Forth
1y
Incredibly valuable, may be enough to get me to go back to MS from Google.
Professional Services Director | Data Protection Officer | Portfolio / Project Managment | Product Management | ISO 14064 Certified GHG Accounting Lead Verifier | Business Continuity Planning
1yIt’s still not available in Singapore 🇸🇬. Microsoft Copilot Microsoft, how soon can it be extended to Singapore?