ESOMAR: AI for research must be explainable and fit for purpose

How do you create truly useful AI? To find answers, Nancy Wang dove into Pascal BORNET's five-level framework for matching agentic capabilities with real-world problems. From simple task automation to fully autonomous decision-making, understanding these levels of agentic delivery is crucial for any organization looking to implement AI effectively. The key? It's not about flashy tech — it's about matching the right type of AI to your specific business needs. Whether you're just starting your AI journey or scaling existing solutions, our analysis breaks down each level with practical examples and implementation strategies that move beyond hype to deliver results. See the piece here: https://lnkd.in/eKZxxnsq #AI #Automation #DigitalTransformation #BusinessStrategy #ArtificialIntelligence

My friend and co-founder Nancy Wang spent some time lately reading Pascal BORNET latest book on Agentic Artificial Intelligence. An excellent read to contextualize GenAI agents in a company, then frame, and execute on the opportunities they offer. However, at 572 pages, that's quite a read 😅 So she summarized some of her main takeaways in to a blog post, that she hopes could help you too️! ⬇️

How do you move from AI hype to AI that actually works? I explored Pascal BORNET's five-level framework for agentic AI — from basic task automation to fully autonomous decision-making. The insight that struck me most and what we are experiencing every day: Success isn't about implementing the flashiest technology. It's about matching AI capabilities to your specific business challenges. Ready to build AI that truly serves your business? #AI #Automation #DigitalTransformation #BusinessStrategy #ArtificialIntelligence #AIthatworks

𝗔𝗜 𝗶𝘀 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲, 𝗯𝘂𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝘂𝘀𝗶𝗻𝗴 𝗶𝘁 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘄𝗮𝘆? Too many businesses fall into common traps when building AI/ML solutions, from poor data to outdated models. Reveal the truth behind the top AI/ML mistakes (and how to avoid them). With Orbigon, your AI journey becomes smarter, faster, and future-proof. 👉 Don’t just adopt AI, master it. . . . . #AI #MachineLearning #ArtificialIntelligence #LLM #VisionAI #Chatbots #DigitalTransformation #FutureOfBusiness #EnterpriseAI #TechInnovation #BusinessGrowth #Orbigon

AI isn’t powerful until it understands your data. That’s the gap Quentin Fournier set out to solve with Calk AI—a platform that lets businesses build AI agents instantly connected to their tools and workflows. Full case study 👉 https://lnkd.in/dQZ3_2aH

AI is everywhere right now, but not all AI is ready for prime time in the enterprise. That’s why this recognition from Opus Research means something. Five9 was named a “Pragmatist” in their latest Intelliview Report—because we’re not just experimenting with AI, we’re delivering it with trust, governance, and scale already built in. In plain terms? It’s innovation that enterprises can actually use today, without the hype hangover tomorrow. Excited to see our approach to conversational AI getting this spotlight. More in the release: https://bit.ly/4mSKsvG #TheNewCX #ConversationalAI #Five9

When you're tackling big challenges, one single AI system might not be capable enough. That's why ICF Fathom builds multi-agent AI systems that work cooperatively to approach a problem from different angles and deliver a transparent solution, built for real-world complexity. https://forwrd.it/r/6ez1

🚀 Tired of AI workflows that forget after every campaign? Your vector DB is great for search—but it doesn’t remember what your team learned. 💡 Try a business-owned memory: a knowledge graph that captures approvals, changes, and winning patterns with full provenance. It’s tenant-isolated, queryable across campaigns, and turns human decisions into reusable fuel. Vectors retrieve; graphs remember how your business works. 👉 Learn the minimal schema + how to start this week: https://lnkd.in/eRkx8TTk What’s one insight your team keeps relearning? #AI #KnowledgeGraph #BusinessAI #Agentled

AI isn’t the problem. Overuse is! Whether it’s a small setup or a full enterprise stack, the real question is: Are your teams using AI responsibly... or just endlessly? #spurtree #ai #techinnovation #enterpriseai #futureofwork #businessgrowth #digitalstrategy

IntelePeer & Waterfield Tech Partner to Deliver Agentic AI Frank Fawzi, CEO of IntelePeer, added, “Waterfield Tech has spent decades optimizing complex contact centers. Pairing that expertise with our AI platform, which already processes over 1 billion automated interactions a year, lets enterprises adopt powerful automation at their own pace while maximizing existing investments.” Read More: https://lnkd.in/deMWthdJ #AgenticAIplatform #AI #AITech365 #ConversationalAI #customerexperience #IntelePeer #news #WaterfieldTech