Why boutique SOCs beat big-name providers for government clients

View profile for Mike U.

Sales Director : Managed Threat Detection and Response

I’ve had a few chats with my contacts recently who feel stuck between two options: A. Go with a big-name SOC provider and risk getting lost in the noise B. Try something smaller that actually fits how they work. Honestly? Boutique SOCs have the edge, especially in government. We’re not trying to be everything to everyone. We focus on what matters: 1. UK-based infrastructure (no data sovereignty headaches) 2. Support that’s actually tailored to your setup 3. Named analysts who know your environment - not just a ticket number One team we worked with secured funding on the back of our proof-of-concept for a much needed evolution of their Security Operations. Another had a ransomware incident contained and root cause identified within hours. That’s the kind of impact you get when the service is built around you. If you’re heading to Digigov or just reviewing your options I'm happy to chat about what this looks like in practice.

Rob Pearce

Golfer* | Human | Not Ticking Boxes - Delivering compliance as a culture

3w

We experience the same scenario too! Go with a big name training provider who fulfils requirements if you only want a box ticked, with generic product everyone gets, but expect to just be a number to them or pick a smaller provider who actually gives a shi* and delivers a much better product and service! Shocking how often people would rather pick a worse solution that comes from a big name!

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