Orchid Health’s Post

At Orchid Health we believe that a healthy healthcare organization starts with caregivers who are cared for and have the trust and autonomy to do what they feel is best for their team, patients, and community. To operationalize this, we have made employee well-being our #1 priority, and teams across our organization are consistently sensing (what feels healthy/what needs attention) and responding (making proposals/taking action) to improve our workplace and culture. This sensing and responding is supported via a monthly "how're you doing" survey, an advice process, and a clear set of guardrails (what are the non-negotiable constraints and what is more flexible and up to teams to decide). - Need more FTE? Ask for it and partner with a finance team member to determine how to pay for it - Think a team lunch would help strengthen relationships? Schedule one. - Need ergonomic office furniture? Order it. - Want a work-from-home day? Talk to your team about it and figure out a good schedule that supports patient care needs. Healthy, cared-for team members show up in ways that build positive and trusting patient relationships, and when patients feel respected and cared for they are much more likely to engage in their care plan/healthy behaviors, which then results in improved health outcomes. Autonomy, or having control over the decisions that impact one's day-to-day, has been stripped away from very talented healthcare professionals resulting in severe burnout. I think it's time we give it back. And, if you have the courage to do so, I think you'll find the results astonishingly positive. Curious about where to start? I'd suggest the insightful work of Frederic Laloux and his book "Reinventing Organizations". Check out his wiki here: https://lnkd.in/gA5Yf25K