How to Simplify Multi-Channel Ecommerce Operations

View profile for Prasanth Subramanian

Product & Technology Leader | Marketplace Expert | Advisor | Founder | Investor | Ex eBay | Ex InPost

Quick Tips : Scaling your e-commerce business across multiple marketplaces sounds exciting... until the spreadsheets start multiplying. Too many sellers hit a wall when they try tracking orders, inventory, returns, and support tickets across 5+ platforms manually. Here are 3 practical ways to simplify multi-channel operations: 1️⃣ Consolidate your order management If you're still logging into a separate dashboard for every marketplace, it's time to bring everything into one central system. You’ll save hours — and avoid costly fulfillment mistakes. 2️⃣ Automate repetitive tasks From printing shipping labels to updating product listings, automation is your best friend. It frees up your team to focus on growth, not admin. 3️⃣ Standardize your customer service A fragmented support experience leads to poor reviews. Use a system that lets you track and respond to messages from all channels in one place. At @Base.com, we’ve built tools that solve these exact pain points — because we’ve lived through them ourselves. From unified courier integration to channel syncing, we’re helping merchants grow without the operational chaos. What’s helped you streamline your multi-channel e-commerce setup? #ecommerce #marketplaces #scalingup #d2c #ecommercetips #productivity #productmanagement #customerexperience #omnichannel #basecom

Seraj Ansari

Founder and CEO @ DigiExcel Services | Driving Brand Growth with Risk Mitigation | E-commerce, Product Development, Business Automation & Performance Marketing Expert

1w

Prasanth Subramanian I've moved us to one order system, automated labels and returns, and unified support into one inbox... saved about 10 to 12 hours weekly, and returns dropped. Small ops fixes, big relief!

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