Effective internal communication begins with empathy, which starts with recognizing the diversity of today’s workforce. Inclusive communication must be multilingual, multi-channel, and well-timed to meet people where they are, both physically and cognitively. Watch this recent episode of The New Mainstream Podcast with Jenna Marston: https://ow.ly/CBlY50WJZne #TheNewMainstreamPodcast #InternalMessaging #InclusiveCommunication #MarketResearch #ThinkNow

Jacqueline Hayes, MBA, PCM®

WBENC-Certified WBE | NMSDC-Certified MBE | Expert Inclusive Marketing Strategist | Board Member |10KSB Alumna | Enterprising Woman of the Year | Woman of Influence Honoree | WBEs Who Rock Awards Honoree

1w

So true, Jenna Marston. As MarCom professionals, we must resist writing what sounds good to us in favor of writing what resonates with our audience. Sometimes it's similar, but unless it's informed by the stakeholders, you're guessing.

Jenna Marston

Storytelling Strategist | Bridging Innovation & Audience Through Purposeful Communications and Brand Narratives

1w

Mario Xavier Carrasco thank you again for having me on and allowing us to have a conversation about the importance of inclusive messaging in order to reach audiences where they are.

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