Ellucian's AI push challenges higher education's manual processes

View profile for Tilottam Wagh

AI Agent Specialist Trainer | AI Agent Architect | Business Transformation with AI Professional AI Trainer | Voice AI • RAG • Workflow Automation | Helping Businesses Transform with Intelligent AI Solutions

Higher education claims innovation, yet often drowns in manual processes. Ellucian's latest push into generative AI across its Experience platform promises to automate everything from course catalog descriptions to student outreach drafts. This isn't merely an upgrade; it’s a direct challenge to the antiquated workflows still crippling institutions. The promise here is significant: reducing administrative burden, freeing staff for higher-value engagement, and delivering more personalized student experiences at scale. But let's be clear; AI isn't a magic wand for broken strategy. If underlying processes are fundamentally flawed, AI will only automate the inefficiencies faster. This advancement demands more than just technology adoption; it requires a radical re-evaluation of institutional operations. Are leaders prepared to deconstruct existing silos and rebuild processes around intelligent automation? Without this proactive systems-level thinking, the investment risks becoming another underutilized tool. Simply bolting AI onto a legacy mindset yields minimal returns. The true test lies not in the features, but in the organizational will to adapt and optimize. Will institutions leverage these AI capabilities to genuinely transform, or will they merely use them to perpetuate outdated practices with a digital sheen? Are higher education leaders ready to embrace process re-engineering at the same pace they embrace new tech? #HigherEd #EdTech #Ellucian #GenerativeAI #DigitalTransformation #SystemsThinking

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