Walmart reposted this
Agents will change how we serve our customers, how our associates work, how we engage with our partners and the way we've built our own systems. We’re building a smarter Walmart—one that sets new standards for speed, precision and service. https://lnkd.in/ggc44CS8
🚀 Exciting update, Suresh
👏
Don’t believe the hype, Walmart don’t care about their employees
Well done!
Hi
Suresh Kumar In addition to operating retail stores, Walmart has been at the forefront of leveraging technology to enhance customer experience. A few years ago, I had the opportunity to use the Walmart app, and I was genuinely impressed by its functionality—particularly the feature that displays the exact aisle location of products. It significantly streamlined the shopping process, allowing customers to find items without assistance. The introduction of self-checkout carts further exemplifies Walmart’s commitment to innovation and time-saving solutions.
Agents are the future of internal and external customer service, representing a significant step toward AI adoption.
Analyst II, Technology Operations
2w🚀 Exciting update, Suresh