How AI transforms ERP from software to business partner

We’re not just adding AI to ERP — we’re making AI a co-worker. 🤝 By mainstreaming AI, we embed Microsoft Copilot, automation, and industry-specific autonomous agents into every Dynamics 365 rollout. Our approach doesn’t just modernize ERP — it aligns directly with Microsoft’s FY26 vision and gives customers access to up to $50K in funding incentives, accelerating adoption while lowering costs. 👉 Read the full one-pager to see how we mainstream AI: https://lnkd.in/dNpA7YFu #MainstreamingAI #MicrosoftPartner #AIFirstPartner #Dynamics #Copilot #ModernERP

Big news for Microsoft 365 Copilot users Starting in October 2025, subscribers will gain access to role-based Copilots for Sales, Service, and Finance — at no extra cost. Until now, these specialized Copilots came with an additional $20 fee on top of the $30/month M365 Copilot license. With this update, every M365 Copilot customer will be able to leverage: 🔹 Copilot for Sales – Access and update CRM records directly via AI 🔹 Copilot for Service – Automate support workflows and enhance customer interactions 🔹 Copilot for Finance – Tap into ERP systems, generate reconciliation reports, and streamline financial planning This move significantly lowers the barrier for organizations to integrate AI into critical business functions — expanding adoption from productivity apps like Word, Teams, and Outlook into the core of revenue, service, and financial operations. 📌 At the same time, Microsoft continues to diversify its AI stack, adding Anthropic’s models alongside OpenAI’s, while also developing its own (such as MAI-1). This shows a clear strategy: reduce reliance on a single vendor and build a more resilient AI ecosystem. 👉 For enterprises, this means greater value, more functionality, and a broader scope of AI-driven transformation — without additional cost pressures. 💡 Question to my network: Which of these role-based Copilots — Sales, Service, or Finance — do you see delivering the fastest ROI in your organization? #ai #microsoft365 #copilot #digitaltransformation #futureofwork #enterprisetech

Exciting news from Microsoft 365 Copilot! Role-based AI solutions tailored for sales, service, and finance professionals are here to boost productivity. With these new capabilities, teams can speed up processes, maintain concentration, and gain valuable insights within CRM and ERP systems. Copilot is revolutionizing business operations, from sealing deals to streamlining financial tasks. Learn more about how Copilot is empowering Frontier teams: https://lnkd.in/eSriiaaV Ajaz Ahmed Siddiqui, Namar Albino, Ciara M., Niamh Breathnach, SHWETA NAUTIYAL. #Microsoft365 #AI #BusinessTransformation

🚀 We’re expanding Microsoft 365 Copilot with role-based AI solutions for sales, service, and finance professionals. These new capabilities are helping teams move faster, stay focused, and unlock insights across CRM and ERP systems. From closing deals to reconciling financials, Copilot is transforming how business gets done. 🔗 Read how we’re powering Frontier teams with Copilot: https://lnkd.in/gMY6qZaR

The introduction of new technologies or processes often has significant implications for an organization. Here's a breakdown of what this could mean: Implications for the Organization: Enhanced Efficiency: Streamlining workflows to reduce time spent on repetitive tasks. Improved Decision-Making: Leveraging data analytics tools for more informed choices. Cost Savings: Reducing operational costs by automating manual processes. Competitive Advantage: Staying ahead in the market through innovation. Unlocked Capabilities: Automation of Routine Tasks: Freeing up employees to focus on strategic initiatives. Advanced Data Analysis: Gaining deeper insights into customer behavior and market trends. Remote Collaboration: Enhanced tools for seamless teamwork across locations. Low-Value Work Replaced: Manual Data Entry: Automated systems handle these efficiently. Redundant Administrative Tasks: Workflow automation reduces the need for repetitive administrative work. Basic Customer Inquiries: AI-driven chatbots can manage common queries, allowing human agents to handle complex cases. Will these changes position your organization to operate more effectively and focus on high-impact activities that drive growth and innovation?

✨ New AI Superpowers in Microsoft 365 Copilot – at no extra cost! 🤖 Copilot already empowers 100M+ users and 70% of the Fortune 500. Now, we’re bringing role-based AI solutions for Sales, Service & Finance—included for Microsoft 365 Copilot customers. 💼 Sales – Prep meetings with instant CRM insights, track deals at risk, and update records in Outlook & Teams. Sell smarter, not harder. 🎧 Service – Summarize cases instantly, draft personalized responses, and update CRM without switching windows. Faster support, happier customers. 💰 Finance – Automate reconciliations, detect anomalies, draft reports, and transform ERP exports into insights—directly in Excel & Outlook. 🚀 Starting October 2025, these role-based solutions will be available for installation in the Copilot Agent Store—helping teams work smarter, faster, and with zero extra cost. 👉 All details: https://lnkd.in/egHYQqTu #Microsoft365 #Copilot #AI #FutureOfWork #Productivity #Innovation #Sales #CustomerService #Finance #DigitalTransformation

🧠 Microsoft Copilots: Strategic AI for CIOs, Now Fully Integrated Microsoft’s Copilot ecosystem has evolved into a unified, enterprise-ready AI platform. For CIOs, it’s about secure deployment, scalable intelligence, and seamless integration across roles. Here’s the updated landscape: 🔧 GitHub Copilot – Accelerate dev velocity with AI-assisted coding. 💲 $10–$19/user/month 📊 Microsoft 365 Copilot – AI embedded in Word, Excel, Outlook, Teams, and now includes:  • Sales Copilot – CRM insights, meeting prep, email summaries  • Service Copilot – Customer support workflows  • Finance Copilot – ERP automation, reconciliation, reporting 💲 $30/user/month (all included) 🧠 Copilot Studio – Build custom copilots with low-code tools and Azure OpenAI. 💲 Azure usage-based pricing 🤖 AI Agents – Autonomous tools that execute workflows, analyze data, and adapt to business needs. • Built in Copilot Studio • Securely managed via Microsoft Entra Agent ID & Workday ASOR • Operate independently or alongside users • Use enterprise data from Microsoft Graph, Dataverse, and internal systems ☁️ Azure OpenAI Copilot – Deploy enterprise-grade AI with full data control. 💲 Pay-as-you-go via Azure 📚 Power Platform Copilot – Natural language app building and workflow automation. 💲 Included with Power Apps/Dynamics licenses 🔐 Security Copilot – AI for threat detection, SOC workflows, and incident response. 💲 Custom pricing 👥 Viva Copilot – Employee experience, goal tracking, and engagement. 💲 Included in Viva suite (Enterprise plans) 🏥 Industry Copilots – Tailored for Finance, Healthcare, and regulated sectors. 💲 Custom pricing via Microsoft reps ✨ One license. Many copilots. Microsoft 365 Copilot now delivers cross-functional AI value—from frontline sellers to finance teams—under a single subscription. For CIOs, it’s a strategic leap toward unified intelligence. #CIOLeadership #MicrosoftCopilot #EnterpriseAI #AzureOpenAI #CopilotStudio #DigitalTransformation #SecureAI

🚀 Big News for Microsoft 365 Copilot Subscribers Starting this October, Copilot expands with role-based AI solutions for Sales, Service, and Finance. Included in the Microsoft 365 Copilot license. This is a massive step forward: ✨ Sales teams can spot deals at risk, plan accounts, and update CRM data directly in Outlook and Teams. ✨ Service teams resolve issues faster with smarter case summaries and contextual responses. ✨ Finance teams connect ERP data into Copilot, streamline reconciliations, and uncover anomalies instantly. This update doesn’t just add features—it adds real business value to your M365 Copilot subscription and moves organizations closer to true Frontier Firm AI-native work. At Sulava MEA, we’re already working with customers to plan adoption so they’re ready on day one. If you want to put these new Copilot capabilities to work in October, now is the time to start. #FrontierFirm #Microsoft365 #Copilot #AI #SulavaGulf

💡 Great new value unlocked for all Microsoft 365 Copilot users From October, every organization and user with M365 Copilot will get access to new role-based Copilot solutions for Sales, Service, and Finance – included in the license. This is a major opportunity to reimagine your processes and workflows. All organizations using Microsoft 365 Copilot should start preparing and training now to be ready to take advantage on day one. Adopting these new agents and ways of working is a real step toward becoming a Frontier Firm, AI-native at scale. And the impact won’t be theoretical – you’ll notice it immediately in your KPIs: ✅ Closing more sales ✅ Better quality of service ✅ More intuitive ways of working across Finance All of this flows directly into a stronger P&L. At Sulava Gulf LLC, we’re already guiding customers across MEA to plan adoption and training so they’re ready in October. #FrontierFirm #Microsoft365 #Copilot #AI #SulavaMEA

Big updates just got announced! To add on, Microsoft Copilot Studio and Agent Builder experience has had some name changes as well. 🚀 Before: Copilot Studio existed as - Agent Builder experience to build simple lightweight agents(inside M365 Copilot Chat) - Full Copilot Studio experience Now: - Copilot Studio "Lite" experience to build simple declarative agents, replacing the Agent Builder name - Copilot Studio "Full" experience to build Agents with all the capabilities of Copilot Studio. This will be your go-to for scalable, enterprise grade solutions with the options to extended them pro-code! The functionalities remain the same, just some naming changes to keep note of in an ever changing environment 😉