Help develop, engage, & retain your workers using learning strategically. Transformational Leader | Future of Work Culture & Organizational Effectiveness | Talent Development | Innovation | Speaker | Strategic Consultant
Studies showing managers spend ~25% of their time resolving conflicts & it's getting higher as the world around us encourages extreme behaviors. You can't ignore the situation or the people so here are some actions you can apply now to focus on work again. https://zurl.co/70Gtb
CEO | Strategic Leadership for SciTech Organizations | Developing R&D Leaders to Drive Innovation with AI | Author of “Leadership for Scientists & Engineers”
21hI'd add to the suggestions for how to diffuse tense work situations to assume that the other person has good intentions William J. Ryan. Because - even when it seems like they don't - they almost always do!