The Silent Revolution in Government Services – And Why 73% of Leaders Are Betting on AI Citizens don’t care about your algorithms. They care about: ✅ Getting benefits without 20-page forms ✅ Services that adapt to their needs ✅ Systems that work like 2024, not 1994 The fix? AI built with real human behavior at the core. Swipe to see how: → The startling stat about citizen abandonment (Slide 4) → Why Deloitte says this rebuilds trust (Slide 3) → Where your agency should start (Last slide) #AIforGood #GovTech #HumanCenteredDesign #PublicSectorInnovation #AI #USA #Xcelligen #8a #EDWOSB #WOSB #SB