Zendesk is proud to be among the first to bring OpenAI’s next-generation GPT-5 model into our Resolution Platform: http://zdsk.co/4mzCqb3 We’ve already integrated GPT-5 into our Resolution Platform, powering smarter #ZendeskAIAgents that deliver richer responses and reduce escalations by over 20%. Our App Builder is up to 30% faster and supports 3 to 4 times more prompt iterations per minute. As Shashi Upadhyay, President of Product, Engineering, and AI, puts it: “It’s a foundational model that’s helping us raise the quality of every interaction and accelerate how we bring AI innovation to market.” This partnership places Zendesk at the forefront of AI-powered customer and employee experiences.
It’s a good day to be a Zendesk AI user!
Great! I'm sure this new release will boost profitability for both Zendesk and clients
AI agents will change how support teams work! Draleo trains people for SaaS roles to work effectively with these AI tools.
Wow, amazing 😄