0 Dollars, 100 Volunteers: The Quiet Math of Motivation
The Invisible Currency of Motivation
It’s late Thursday, and the pizza for tomorrow’s “Innovation Day” hackathon has just been ordered. You can almost hear the collective eye-roll across the open-floor plan. Half the team is treading through incident tickets, while the others switch between Jira boards and a risk-review spreadsheet that seems outdated even for streaming video. Yet, by 10 a.m. the next day, something interesting happens: laptops open, someone sketches a chaotic scientist diagram on the whiteboard, and small waves of genuine excitement spread through the room.
Why? Because even in places where pay bands are locked and promotion cycles move at glacial speed, people still crave four things: play, purpose, peer recognition, and progress. Phrased differently, they’re hunting for the invisible currency that buys meaning, whether it eventually turns into a payroll adjustment or does not. Psychologists Edward Deci and Richard Ryan call this intrinsic motivation: the drive that springs from autonomy, mastery, and relatedness.¹ The trick, of course, is turning that theory into action inside a fortress of process and policy.
Before you craft your next all-hands motivational email, consider this: no one gets excited about just another Gantt chart. People show up because they want to be part of a story they can truly own.
When Job Descriptions End and Magic Begins
Job descriptions are comfort blankets: they tell us where our responsibilities start, but - more importantly for today’s topic - where they’re supposed to stop. The magic often happens just beyond that line. Think of the junior developer who patches an internal open-source library at midnight because no one else will, or the QA analyst who re-wires a test harness during lunch so everyone’s builds run ten minutes faster.
These efforts rarely fit the formal incentive schema. They also don’t follow clean hierarchies, which explains why leaders sometimes treat them like friendly ghosts: noticeable, occasionally useful, but not quite “real work.” Yet history says otherwise. Gmail began as a 20% side project; the Post-it was a chemist’s experiment in failure; modern inner-source programs are littered with once-rogue repos that now power mission-critical systems.
For seasoned engineers, this is old news: “non-mandated” work is where hard problems go to meet joy. The trouble is keeping that joy alive past the initial spark - because that’s where gravity kicks in.
The Gravity Problem: Why It’s So Hard to Launch
Daily Over-Load vs. Volunteer Lift-Off: Sprint duties, production fixes, regulatory audits. “One more thing” easily turns into one more night of unpaid labor.
Suspicion of Ulterior Motives: Veterans have seen “promo theatre”: a would-be hero corrals volunteers, harvests credit, then parachutes into a new role. Result? Collective skepticism about every cool new Slack channel.
Career-Stage Calculus: New hires want visibility but fear public failure; mid-career staff weigh every extracurricular against that next promotion packet; long-timers, singed by past “strategic initiatives,” label each fresh acronym a fad; near-retirees worry the tech stack - and perhaps the stage lighting - favours a younger crowd.
Life-Stage Constraints: Parenting, elder care, side degrees - time is a fragile commodity. A monthly demo night that starts at 7 p.m. can feel like a tax on sleep. And the new “global” workforce means the call time that suits New York may hit Bengaluru at 11 p.m.
Psychological Friction: Loss aversion (“my buffer will evaporate”), impostor syndrome (“I’m not expert enough”), and the terrifying possibility of being the only name on a barren Confluence sign-up page.
Institutional Drag: Everything from security reviews to turf wars over CI/CD pipelines can stall momentum. Failure leaves scar tissue; scar tissue breeds initiative fatigue. Corporate life exerts a pull not unlike gravity: the larger and more process-laden the organisation, the stronger the force holding ideas to the ground.
What Actually Works: Secrets from the Field
As you read through the anecdotes below, see the patterns: shorten the leap of faith, shine a spotlight on tiny wins, and guarantee a path, no matter how narrow, from sandbox to production. When people can see the runway, they’ll taxi the plane themselves.
The “Two-Hour Tuesday” Experiment. Three senior engineers at a global firm blocked 2–4 p.m. every second Tuesday for a legacy-code cleanup. They called it Two-Hour Tuesday and ran it in an open video channel so anyone could drop in. By week six, twenty developers were popping by with “quick” fixes - half of them junior staff hunting for mentorship. The visible, time-boxed window made the work feel finite, not another eternal side task.
Badges That Actually Mean Something. A manager in infrastructure created hand-drawn digital badges (“Night-Shift Debugger,” “CI/CD Sleuth”) and posted them in the company’s chat lounge whenever someone shipped a volunteer pull request. Within a quarter, those tongue-in-cheek icons showed up in promotion packets as proof of initiative. Recognition wasn’t just cute; it became currency.
Shadow Sponsorship in Action. One tech executive quietly told her team, “Spend your Friday mornings on the chatbot prototype - if velocity drops, I’ll take the heat.” Having an exec own the political risk changed everything: team leads stopped guarding calendars, and cross-domain pull requests tripled in a month.
The Lurker-to-Leader Pipeline. A data-science guild noticed that most Innovation-Day volunteers never committed code again. They started pairing every first-timer with a “buddy” tasked only with answering questions in Slack. Seventeen lurkers became regular contributors over two quarters; four now co-lead sub-projects. The secret wasn’t swag - it was psychological hand-holding.
Failure Fairs, Not Science Fairs. Instead of demoing wins, one cloud-migration team hosted a quarterly Failure Fair. Engineers presented busted prototypes and the single lesson they’d carry forward. Because flop stories were told in daylight, the stigma vanished. Attendance outgrew the main conference room after two cycles, proving that owning mistakes beats burying them.
Opt-Out Calendars. An architecture group scheduled Innovation Day as a default all-day event, then offered an easy one-click opt-out. Fewer than 10 % unchecked the box. When “extra” work feels normal rather than exceptional, participation stops looking like heroic sacrifice.
The One-Pager to Production. Side projects had been dying in demo purgatory until someone introduced a one-page intake sheet - five questions, ten minutes to fill out - that routed polished hacks to the official backlog review. In the first six months, six volunteer projects went live, adding features that would’ve cost another squad an entire sprint.
Alumni Testimonials. During town-halls, past volunteers joyfully share quick five-minute stories about how a simple dashboard or test harness turned into a speaking opportunity, a lateral move, or even a promotion. Seeing real people share their genuine journeys is always more inspiring than just hearing about “career growth opportunities' on a policy slide.
How to Build a Culture of Voluntary Action
Great volunteer cultures share three traits: psychological safety, narrative continuity, and visible sponsorship. Psychological safety means no career penalty for moon-shot experiments that fizzle. Narrative continuity ensures the story of effort - how we build, not just what we built - gets told in town-halls, retros, and onboarding decks. Visible sponsorship signals that leadership isn’t just tolerating the work; they’re counting on it.
Practically, this looks like managers defending non-project time in sprint planning; leadership celebrating contributors during promotion town-halls; teams publishing after-action blogs, whether the prototype shipped or sunk. It also means setting guardrails: volunteerism can’t replace headcount or mask scope creep. Burn-out is real, and “opt-in” loses moral sheen when it smells like social coercion.
Finally, design for progression: give passion projects a runway into formal backlogs. Nothing kills enthusiasm faster than demo-day purgatory.
The Unwritten Résumé
Ask seasoned technologists to trace their favourite career moments, and you’ll find an uncanny pattern: the big leaps sprouted from side quests - those Friday hackathons, rogue refactors, and midnight prototypes. The résumé you ship to recruiters is a tidy list of titles and timelines; the résumé that actually lands you your next role lives in the whispered endorsements, the code reviewers’ thumbs-ups, the conference hallway chats about that “little tool” you built for fun.
Voluntary projects won’t guarantee a promotion next quarter, but they compound like interest in reputation, skill breadth, and network reach. They’re the plot twists that turn competent employees into indispensable teammates. They’re how you future-proof your career - no budget approval required.
Call to Action
Lead an initiative? Make the first step laughably small, the recognition delightfully public, and the calendar invite impossible to miss.
On the fence? Lurk for a sprint, then ship one tiny pull request. Momentum loves a beginning.
Tried and flopped? Post a candid retro. Failures documented become roadmaps for the next crew.
Out of steam? Rest. The best volunteers know when to recharge so the fire stays bright.
References
Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-Determination in Human Behavior. Foundational research on autonomy, mastery, purpose - the core of non-monetary motivation.
Pink, D. H. (2009). Drive: The Surprising Truth About What Motivates Us. Popularises intrinsic-motivation science for workplace application.
Grant, A. M. (2013). Give and Take. Explores how helping behaviours boost individual and organisational success.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the Design of Work. Organizational Behavior & Human Performance. Job-characteristics model explaining how task variety and significance drive engagement.
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly. Links a safe-to-fail environment to innovation and voluntary participation.
Benkler, Y. (2002). Coase’s Penguin, or, Linux and The Nature of the Firm Yale Law Journal. Seminal paper on peer production, the academic bedrock of inner-source thinking.
Kane, G. C., et al. (2020). The Technology Fallacy. Shows how digital transformation success hinges on culture, not tools - echoing volunteerism themes.
Wenger, E. (1998). Communities of Practice. Explains how informal learning networks flourish without formal incentives.
Distinguished Engineer at Morgan Stanley, 2x Microsoft MVP, Vice Chair of Technical Oversight Committee, Chair of Open Source Readiness, and Emerging Technologies in The Linux Foundation, FSI Autism Hackathon organizer
2moLast year I was one of the luckies to review https://www.amazon.co.uk/Citizen-Driven-Innovation-Hackathons-Dream-Hack-Build-citizen-driven/dp/1835085334 , see my review at https://dotneteers.net/book-review-dream-hack-build-unleash-citizen-driven-innovation-with-the-power-of-hackathons/