AI and the Death of Entry-Level Jobs: A Crisis and an Opportunity
The labor market is undergoing a structural shift few leaders can afford to ignore. A new Stanford study shows that since 2022, employment for young workers (22–25) in AI-exposed fields has fallen by 13% compared to older colleagues (Software engineering and customer service saw ~20% decline in entry-level jobs). Entry-level positions in software engineering, customer service, and accounting are evaporating. Meanwhile, older professionals in the same roles are actually gaining ground, protected by tacit knowledge, experience, and soft skills that AI cannot replicate.
AI Outpaces Human Scale
AI works 24/7, scales output 100x, and never gets tired. That reality makes traditional entry-level contributions — coding, auditing, scheduling — economically fragile. Unless a worker brings creativity, empathy, or leadership potential to the table, their productivity can’t justify historical salary structures. Leaders must accept that the apprenticeship model of digital work is broken.
Education’s Urgent Pivot
Universities still operate as if knowledge is scarce. But in an AI-first economy, knowledge is abundant. What’s scarce is experience: navigating ambiguity, making judgment calls, applying methodologies under pressure. Schools must evolve into labs for simulation, practice, and critical thinking. The next generation must learn how to work with AI, not against it.
Hybrid Learning, Not AI Avoidance
The temptation will be to shelter students and juniors from AI. That’s a mistake. Instead, early careers must become AI copiloting apprenticeships. Entry-level talent should learn to orchestrate, critique, and challenge AI outputs. This flips the role from executor to strategist, from producer to supervisor. Companies that redesign early roles this way will create the leaders of tomorrow.
Human Strengths as the New Scarcity Premium
AI will automate the commodity layer, but it cannot replicate empathy, leadership, social intuition, or complex contextual problem-solving. These uniquely human traits must be elevated as the core differentiators in work design. Freeing humans from repetitive digital tasks creates room for creativity, collaboration, and innovation. Organizations that fail to seize this balance will face a disengaged workforce and talent shortages.
A Framework for Leaders and Investors
The next phase of competitive advantage will depend on deliberately blending AI acceleration with human uniqueness. This means:
Executive Takeaways
My Perspective
I see AI not as a job killer, but as a new foundation layer of productivity. Yet foundations alone don’t build the future. Humans bring the vision, the leadership, the architecture. The real challenge — and opportunity — lies in redesigning work so that AI clears the routine, while human talent scales the exceptional. The future won’t be man versus machine, but man because of machine.
Strategic Digital Transformation Leader | 15+ Years of Experience in CX & EX Innovation | AI-Driven Strategy | Led Multi-Market Transformations | Empowering Organizations to Thrive in a Digital-First World
3wThis is such a critical conversation Christian Moser. Entry-level roles have long been the proving ground for learning, context-building, and mentorship. If AI is taking over the task-based layer, we need to be intentional about designing new pathways for growth ones that develop judgment, collaboration, and emotional intelligence from day one. It’s not just a workforce issue it’s a leadership responsibility. Appreciate the call to rethink, not just react.
Global Chief of Cybernetic Transformation | Author of The Cybernetic Enterprise | Thought Leader | Executive Advisor | Keynote Speaker | Lecturer | Empowering Organizations through People, Process, Technology & AI
3wI couldn’t agree more Christian Moser: AI is hollowing out the commodity layer, and with it the traditional apprenticeship model. From a cybernetic perspective, this isn’t just a labor-market issue, it’s a systems challenge. If we remove the entry level “feedback loops” where juniors learn by doing, the whole system risks losing its adaptive capacity. The opportunity is to re-architect early careers: - Make AI copiloting, critique, and orchestration part of the first steps in a career. - Create environments where young talent practices judgment and leadership from day one, not after 10 years. - Balance automation with human uniqueness, so empathy, creativity, and decision-making remain cultivated as the new scarcity premium. 👉 In other words: AI clears the floor, but leaders must design the stairs.
Leading voice for AI ➕ Humans in Switzerland | Executive Consultant for Insurance & FinTech | Keynote Speaker | Author | Chief of Digital Experience & Partner at Zühlke
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