Automation Orchestration Newsletter

HCL Automation Orchestrator Suite

Automate Anything, Run Anywhere. The easy and powerful way to automate your IT and business processes.

Published Jun 24, 2025

Major Announcements

4.7 out of 5: That’s HCLSoftware's Customer Rating on Gartner® Peer Insights™ as of March 27, 2025

We are thrilled to announce, HCL Automation Orchestrator Suite has received an outstanding 4.7 out of 5 rating on Gartner Peer Insights!

This rating is based on real-world reviews from IT leaders who rely on our suite to simplify, secure, and scale enterprise automation.

Why users trust us:

Unified orchestration across hybrid and multicloud environments
Seamless integration with DevOps and enterprise tools
Scalable architecture with AI-powered insights
Outstanding customer service and support

We’re grateful to our customers for their continued trust and feedback- it fuels our commitment to continuous innovation.

Read the full reviews on Gartner Peer Insights.

Orchestrating the Future: HCLSoftware and Robotiq.ai unite for Intelligent Automation

As automation becomes more strategic, enterprises are shifting from isolated tasks to intelligent, end-to-end coordination. To support this, HCLSoftware and Robotiq.ai have formed a strategic partnership—combining HCL UnO’s orchestration capabilities with Robotiq.ai’s agile RPA strengths. Together, they enable resilient, integrated operations fit for today’s complex business needs.

HCL Automation Orchestration - LEAD Offerings

Unlock your potential with our comprehensive Learning Enablement and Accelerated Development program! Explore a wide range of online courses, certifications, and sales training designed for you to grow professionally and personally. Whether you're looking to enhance your technical skills or gain industry-recognized certifications, we offer flexible learning paths to meet your needs.

Key Highlights:

HCLSoftware U (LMS) Courses: HCL Workload Automation 10.1 and 10.2, HCL Universal Orchestrator and HCL Workload Automation for z/OS (Beginner and Advance)
HWA Certificates on Pearson VUE: Earn an HCL Workload Automation 10.2 Scheduler certification

Start learning today and take the next step in advancing your career! Join our community of learners and transform your professional future with the power of knowledge.

Product Enhancements

HCL Universal Orchestrator Agentic AI Orchestration

We are pleased to announce the release of Agentic Orchestration with HCL Universal Orchestrator V2.1.1.

The HCL Universal Orchestrator Platform™ provides agentic orchestration, coordinating our Agents, third-party AI agents, Robots, and people across the enterprise. While many business systems offer in-app agents, the HCL UnO Platform is ideal for cross-system use cases thanks to our first-class integrations with most business systems. This foundation allows us to capture the full observation and context of agentic workflows. Our new agentic orchestration capability enables both compliant execution and autonomous decision making, delivering trusted agents governed and observable through our dedicated UnO layer.

HCL Universal Orchestrator v2.1.1 delivers a powerful suite of enhancements focused on boosting operational efficiency, strengthening data integrity, improving resource management, and providing deeper insights into your automation environment.

Key improvements include:

Ensure Download Integrity: Worry-Free Operations with SHA Checksum Validation. Eliminate risks associated with corrupted or tampered files, guaranteeing the integrity of your operations and simplifying compliance audits.
Unleash Workflow Power: Embed and Reuse Automation with Nesting. Build sophisticated automations faster by reusing existing workflows, simplifying your architecture and enhancing adaptability to changing needs.
Gain Instant Insight: Easily Identify and Manage Ignored Workstations. Gain immediate insight into your workstation status, enabling smarter resource allocation and preventing potential bottlenecks for improved efficiency.
Precision Monitoring at Your Fingertips: Unleash the Power of OQL in the Orchestration Monitor. Intelligently manage and allocate resources to ensure workflows execute smoothly and efficiently, reducing wait times and increasing overall productivity.
Empower Your Operations: Real-Time Access to Workflow and Task Intelligence. Equip your operations team with instant access to critical workflow and task information, accelerating troubleshooting and minimizing costly downtime.
Optimize Workflow Execution: Intelligent Resource Allocation for Efficiency. Achieve unparalleled monitoring precision with OQL, allowing you to focus on exactly what matters, leading to faster issue resolution and optimized orchestration.

To know more about the latest release click here: Learn More

HCL Workload Automation

HCL Workload Automation 10.2.4 is available to customers now!

The newly released HCL Workload Automation 10.2.4 empowers your automation by delivering improved visibility and control, increased security and compliance, enhanced workflow efficiency and flexibility, and greater operational agility.

Key improvements include:

Advanced Monitoring with OQL: Precision Control. Gain laser-focused visibility into your automation environment with OQL. Create sophisticated queries to pinpoint specific data, enabling proactive issue resolution and optimized performance.
Streamlined Operator Instructions: Enhanced Clarity. Empower operators with instant access to critical instructions directly within the plan. Reduce errors and enhance communication by providing clear, contextual guidance at their fingertips.
CyberArk Integration for Password Management: Enhanced Security. Fortify your automation security with seamless CyberArk integration. Securely manage credentials and automate password retrieval, ensuring compliance and minimizing risk.
Unified Graphical Designer: Streamlining Workload Automation Setup. Simplify complex automation setups with the Graphical Designer. Visually manage workstations, resources, and run cycle groups, streamlining workflows and enhancing control.
Set and Remove No Operation Commands: Enhanced Job Control. Achieve on-the-fly job control with Set and Remove no operation commands. Adapt to changing operational needs by directly modifying job instances within the plan, minimizing disruptions and maximizing flexibility.
Advanced Workflow Automation: Job Stream Nesting. Master complex workflows with advanced job stream nesting. Design multi-layered automation scenarios for precise orchestration and increased efficiency in your most demanding processes.

To know more about the latest release click here: Learn More

HCL Automation Hub

Our AI Agent connector portfolio, accessible via our Automation Hub, has grown with the addition of five new AI integrations: LangGraph, Amazon Bedrock Agents, CrewAI, GCP Conversational Agents, Snowflake Cortex Agents. These complement the four existing ones: GCP Vertex AI, OpenAI, myBiros and IBM WatsonX. These connectors allow you to seamlessly orchestrate AI tasks across various platforms, driving automation in GenAI, agent reasoning, and LLM workflows.

Amazon Bedrock Agents - Leverage the power of Amazon Bedrock AI agents directly within your automation environment, enabling you to automate complex, multistep tasks using generative AI. These agents, configured within the AWS Amazon Bedrock console, are designed to connect with your company's systems, APIs, and data sources to effectively fulfill user requests.

LangGraph - The LangGraph plug-in for HCL Universal Orchestrator enables you to integrate the power of AI agents built using the LangGraph framework directly into your automation environment, letting you automate complex, multi-step tasks with intelligent and adaptable workflows. Designed within the LangGraph framework, these agents offer targeted AI expertise to handle specific tasks within your automation.

CrewAI - The CrewAI plug-in enables you to leverage the power of CrewAI open-source AI agents make it possible for you to automate complex, multistep tasks directly within your automation environment. These agents, configured within the CrewAI framework, have targeted AI expertise to handle niche tasks within your automation.

GCP Conversational Agents - Leverage the power of Google Conversational agents as a plug-ing, directly within your automation environment, enabling you to automate complex, multi-step tasks using generative AI. These agents, created with the Google Cloud Console (AI Applications > Create APP > Conversational Agents), can be designed to be connected with your company's systems, APIs, and data sources to effectively fulfill user requests, also using AI.

Snowflake Cortex Agents - The Snowflake Cortex Agents plug-in enables you to leverage the power of Cortex Agents to automate complex, multistep tasks using generative AI in your automation environment. These agents, created within the Snowflake framework can be designed to be connected with your company's systems, APIs, and data sources to effectively fulfill user requests, also using AI.

Events

AWS Summit Milan-Jue 18

We will participate in AWS Summit in collaboration with Beta 80 and AWS addressing the orchestration and automation scenarios. Join us for a day of technical and business sessions where we explore how cloud-driven orchestration is unlocking new avenues for innovation, entrepreneurship, and digital transformation. Discover how intelligent cloud platforms are empowering organizations of all sizes and industries to scale faster, operate smarter, and accelerate their digital journeys

16th Annual Operational and Back Office Excellence in Banking Summit

The recent summit in Austria, April 9-10, brought together senior leaders and innovators from across the BFSI sector, creating a powerful platform to explore the future of financial services. We showcased the capabilities of HCL UnO, highlighting how agentic orchestration is set to transform back-office banking operations. Our session—“Reimagining Financial Operations: Unlocking Value with Agentic AI and HCL UnO”—was met with enthusiasm and sparked engaging conversations among C-suite executives and decision-makers. It was a proud moment to see our vision for intelligent, AI-driven operations resonate so strongly with industry leaders.

Automation Summit by Robotiq.ai

Building on the remarkable success of its inaugural edition in 2024, the Automation Summit represented an annual gathering of top-tier business professionals in Croatia, Apr 24-Apr 25 this year as well. HCL Software participated in this event to support Robotiq.ai.Designed for C-level executives, senior managers, and industry experts, the summit offers a valuable platform to exchange insights and shape the future of intelligent automation and AI. This year featured two standout sessions:

Francesca Curzi explored how HCL Orchestrator, RPA, and AI are driving business agility.
Udo Blank captivated the audience with a live demo showcasing AI-powered workflows using HCL UnO.

We engaged in meaningful conversations around the agentic orchestration capabilities of HCL UnO—discussing how it empowers enterprises to automate intelligently, adapt swiftly, and scale with confidence.

A snapshot of the event:

2025 Race for the Cure in Rome

The 2025 Race for the Cure took place in Rome, May 11, bringing together over 150,000 participants in one of Europe’s largest events dedicated to breast cancer awareness. The event featured a 2 km walk, a 5 km run, and a 10 km competitive race through some of Rome’s most iconic landmarks, along with free medical services offered in the Health Village. We’re proud to be part of this impactful initiative, with a team of over 50 employees—nearly doubling our participation from the previous year. Our presence reflected both our commitment to community well-being and our ongoing support for meaningful social causes.

Here are few glimpses of the event:

GITEX Africa

GITEX Africa Morocco 2025 took place in Marrakech, Morocco from 14-16 April 2025.

GITEX Africa marked a key step in Africa’s digital journey. HCL Software co-participated, showcasing joint cloud and digital solutions. The strong response generated valuable connections and reinforced rising interest in scalable, future-ready tech.

Featured blogs

Click here to see view all Automation Orchestration Blogs

Video highlights

Click here to see view all Automation Orchestration Videos

Thanks for catching up with us. For the most current product updates, articles, and event notifications, connect with us on LinkedIn, Twitter or visit our website.