B2B Brief | 01 Aug 2025

B2B Brief | 01 Aug 2025

TL;DR:

  • 52% of B2B firms use inefficient manual processes, outdated tech, and delay financial input, slowing growth.
  • 92% of B2B buyers trust peer recommendations most; UGC and AI are speeding decisions and reducing reliance on sales reps.
  • Branding is the main service for 65% of top US B2B agencies as demand for strong, purpose-driven brands rises.
  • B2B card payments are growing; companies use 5–6 payment types, but a third of payments are late.

"The 52% problem" hindering B2B growth as legacy systems and inefficiencies take their toll

More than half of B2B enterprises are simultaneously grappling with inefficient manual processes, aging technology stacks, and sidelined financial leaders in technology decisions.

If it doesn't drive revenue, why are you still doing it?

By the inimitable Kiaran Geen : marketing isn’t a cost centre, it is the key growth lever. The forward-thinking marketing teams are not chasing leads; they’re building revenue machines.

Imagining the 'Not Yet': Why future-focused storytelling matters in B2B

Why embrace the philosophy of an obscure Marxist thinker like Bloch? Precisely because his insights tap into universal truths about human motivation and aspiration.

Proof, not pitches: UGC is reshaping B2B buyer behaviour

Today’s buyer turns to digital communities when a pain point emerges: Their first question isn’t, "What product can solve this?" Instead, it is, "Is anyone else dealing with this?"

Want to know the top B2B brand agency?

For my US friends: “Brand building is entering something of a golden era in marketing. We have never had some much evidence to show the commercial value brands add to company value, revenues and margins to name a few."

Commercial card payments gain traction in B2B

More than two-thirds of suppliers say they frequently fall short of meeting buyer expectations when it comes to payment experience, according to research.

AI tools are rewriting the B2B buying process in real time

Amid the hype and dire warnings about AI creating a “Frankenstein’s monster,” one of the most tangible shifts marketers face today is the rapid transformation of buying behaviour.

Love the paradox: everyone buys shiny AI but ops stay manual, so flip finance from cost center to growth engine by wiring fast lead capture into instant WhatsApp replies and payment-tied UGC requests to turn receipts into trust and repeat revenue. Try a 7 day test: WhatsApp in under 5 minutes, payment reminder at 48 hours and a UGC prompt on receipt and watch time to first contact drop to under 10 minutes, booking conversion up ~15 and late payments fall ~30% 🙂

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