Bank as Platform

Bank as Platform

In recent years, there has been a significant shift in the way banks operate, and this shift is commonly referred to as the "bank as platform" model. This model is a response to the changing financial landscape, where customers are demanding more digital services and greater control over their financial transactions. In this article, will explore the bank as a platform model, its benefits, and its challenges.

What is the bank as a platform model?

The bank as a platform model is a new way of thinking about banking. It is an approach that sees banks as providers of a platform that other businesses and developers can use to build their own financial services. The platform provides access to banking services, such as payments, loans, and account management, through APIs (Application Programming Interfaces).

By opening up their APIs to third-party developers, banks can enable innovation and new products and services that they would not be able to create on their own. This approach allows banks to focus on their core competencies while still offering a range of services to customers. In essence, the bank becomes an enabler of financial services rather than a provider of financial services.

Benefits of the bank as a platform model:

One of the primary benefits of the bank as a platform model is the ability to create new revenue streams. By allowing third-party developers to build products and services on their platform, banks can take a cut of the revenue generated by these products and services. This creates new opportunities for banks to generate income and diversify their revenue streams.

Another benefit of the bank as a platform model is the ability to provide customers with a more comprehensive range of financial services. By partnering with third-party developers, banks can offer customers access to a range of financial services, from budgeting and savings apps to investment platforms and insurance products. This allows banks to provide more value to their customers and helps to build loyalty.

Challenges of the bank as a platform model:

While the bank as a platform model offers many benefits, it also presents some challenges. One of the primary challenges is the need to ensure security and privacy. When opening up their APIs to third-party developers, banks need to ensure that sensitive customer data is kept secure and that customer privacy is protected.

Another challenge is the need to manage the relationships with third-party developers. Banks need to ensure that the products and services developed by third-party developers meet their standards and do not compromise their reputation or customer experience. They also need to manage the revenue-sharing agreements with these developers and ensure that they receive a fair share of the revenue generated by the products and services developed on their platform.

The bank as a platform model is an exciting development in the financial industry. It allows banks to innovate and create new revenue streams while providing customers with a more comprehensive range of financial services. However, it also presents some challenges, particularly around security and privacy and managing relationships with third-party developers. Overall, the bank as a platform model is a positive development that is set to shape the future of banking.

Rituja Singh

Business Solution - Retail Asset

2y

According to me Bank as a platform can only be leaveraged with its own customer base for cross sell. Yes Fintech integrations may definitely give an edge to acquire new customers who already have footprint in the market. Under the RBI guidelines the norms of customer privacy is so strict that giving any advance features to the customer becomes a challenge.

To view or add a comment, sign in

Others also viewed

Explore topics