Care Pathways vs. Care Processes: A Common Misconception

Care Pathways vs. Care Processes: A Common Misconception

Bridging the Gap Between Pathways and Processes

In our previous post, we examined the difference between care pathways and clinical guidelines. Today, we’re diving into another common source of confusion in healthcare: the distinction between care pathways and care processes.

At first glance, these terms might seem interchangeable. After all, both aim to improve quality, consistency, and efficiency in care delivery. But in practice, they serve fundamentally different purposes—and understanding this difference is essential for any healthcare leader navigating digital transformation.

Pathways vs. Processes: Understanding the Difference

Let’s break it down:

  • Care Pathways define what care should be delivered, when, and to whom. They focus on the patient journey, outlining evidence-based steps to ensure optimal outcomes.
  • Care Processes govern how care is operationalized—how people, resources, and systems work together to deliver that care within a hospital or clinic setting.

In short, pathways are clinical by nature, while processes are operational. Both are vital—but when they’re not aligned, hospitals face inefficiencies, communication breakdowns, and delays in care.

Why Digital Care Pathways Are the Future

Many hospitals have invested heavily in improving their internal workflows and operational systems. Yet clinical care pathways are still often managed manually—on paper, in PDFs, or across fragmented systems. This disconnect creates a significant challenge: clinical teams know what should happen, but the organization lacks the structure to ensure it does happen.

This is where digital care pathways come in.

By digitizing pathways and integrating them into hospital operations, healthcare providers can:

✅ Automating patient communication and task management.

✅ Aligning clinical pathways with hospital workflows.

✅ Providing real-time insights for better decision-making.

In the next post of this series, we’ll explore why digital care pathways are not just the future—but a necessity for modern healthcare systems striving to deliver better outcomes with fewer resources.

Buddy Healthcare: Turning Pathways into Action

At Buddy Healthcare, we automate and personalize care pathways, ensuring seamless integration with hospital workflows. Our platform doesn’t just digitize static pathways—it actively manages patient journeys, ensuring professionals focus on the right patients at the right time.

🚀 Future of Care Pathways – Coming Soon! I’m writing a book on how digital care pathways are shaping healthcare. Want exclusive insights? Follow me on LinkedIn for updates!

#FutureOfCarePathways #DigitalHealth

Avtar Dhillon

Registered Nurse | Clinical Digital Health Consultant | Tele-Health | Virtual Care | EHR Optimization | Workflow Design | Data-Driven Healthcare | Population Health |

5mo

Great article! This is such a clear and timely explanation of a distinction that often gets overlooked. The misalignment between care pathways (the what and when) and care processes (the how) is a real pain point in many health systems especially when digital tools are implemented without this nuance in mind. Digitizing care pathways and embedding them into operational workflows is exactly the kind of transformation we need to reduce friction, improve coordination, and elevate patient outcomes.

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Julius Amankwa-Boateng

BDS | Dip PCD RCSI | Health Informatics | Co-founder, Happy Kids Health Hub

5mo

First time encountering the distinction between care pathways and care processes, super enlightening! I’ve always thought in terms of workflows, so this helps frame it better. Sounds like care pathways map the clinical “what and when,” while care processes handle the “how.” Great post!

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Kevin McDonnell

CEO Coach, Strategic Advisor & Chairman | Driving Growth & Scaling Leadership, Teams & Businesses | Voted Top 20 Leadership Influencer (2025).

5mo

The painful irony? Hospitals have million-dollar EHRs but still rely on PDF pathways duct-taped to workflows. Until we stop treating pathways as static documents and start embedding them into operational reality, we’ll keep optimising the wrong things.

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