They Claim Videoconferencing Interoperability Works – But…

It’s 2025. You can order dinner with a tap, board a plane with your face, and chat in real time with someone halfway across the globe. And yet, placing a simple video call between two different platforms can still feel like trying to fax a pizza.

Decades of market development and a pandemic later, video calls are easy and often second nature. But if things are going smoothly, odds are you’re operating entirely within a single platform. Try crossing vendor lines – between platforms or hardware manufacturers – and the struggle resurfaces fast.

From day one, videoconferencing has been haunted by one persistent issue: true interoperability. Unlike telephony – born from a monopoly that ensured universal compatibility – video evolved as a fragmented scramble among manufacturers and service providers. Each wanted to lock you into their own ecosystem, not make cross-platform calling effortless.

Vendors claim to support open standards. They promise integration. But look closer – most “standards” are marketing veneers, not practical solutions. If you’ve ever tried to join an external call at the last minute and hit a wall, you already know.

Here’s the real kicker: interoperability isn’t a technical problem – it’s a business model problem. It works in the lab. It’s intentionally hobbled in the real world.

This new whitepaper from TalkingPointz lifts the veil, examining:

• How videoconferencing grew up in silos – and why it stayed that way.
• The checkered history of standards like H.320, H.323, CVI, and Direct Guest Join – each promising openness but delivering caveats.
• The innovators who tried to bridge the gaps – and what happened when they crossed the powers that be.
• Why today's interoperability "solutions" still feel like duct tape instead of a feature.
• And what role AI could play… if vendors weren’t keeping it on a short leash.

Spoiler: The technology exists. The demand is clear. But don’t hold your breath – true interoperability threatens exclusivity, and exclusivity sells hardware and licenses.

If you’re tired of explaining to your CEO why a simple external call failed – or have ever muttered “why is this still so hard?” – this whitepaper is your must-read.

👉 [Download the full report here] to understand how we got here, what actually works, and how to avoid getting trapped in someone else’s platform strategy.

 As with all TalkingPointz research, this report is currently available to subscribers only. Public release will follow at a later date.