Crisis Comms Talks: In Conversation with… Philippe Borremans
CIPR Crisis Communications Network
The CIPR network where communications professionals learn and share best practice in crisis communications.
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And
AI in Crisis Comms: In conversation with… Philippe Borremans
Our popular online format, ‘In conversation with…’ returns with a special returning guest and AI guru, Philippe Borremans , who many of you will know is an expert on the use of AI in crisis communications. He is also the founder of the ‘Wag the Dog’ newsletter.
Booking is now open for this online event on Monday, 8 September at 9:00 – 9:45am BST (GMT+1).
How a parking complaint became a social media crisis for a local council
7th April, Zoë Bread parked her car on Collier Street in Manchester. A street that a few months ago very few of us had never heard of, but which is now very well known to millions on Tiktok.
Zoë Bread is the face behind a loaf of bread, famous on Tiktok and Instagram for her satirical videos documenting her daily life and travels across the UK. Often silly, not that serious, and mainly made to give us all a laugh.
However, on Collier Street, Zoë’s turned her satirical videos into a one-woman campaign and is now being called in comments on her work “the best investigative journalist in the UK”. Tracking how this happened is a lesson to all of us in how a social media crisis develops.
Read the full blog by Felix Östman , Crisis Communication Network Committee Member and Corporate PR Leader, Ingka Group, the largest IKEA retailer
Congratulations to our Special Advisor Rod Cartwright
Special Advisor to the Crisis Communications Network, Rod Cartwright , recently won ‘Independent PR Practitioner of the Year’ at the CIPR’s Excellence Awards.
The judges said Rod demonstrated that he regularly goes above and beyond, and he is the standout winner of the ‘Independent PR Practitioner of the Year’ category for 2025.
Rod is a seasoned senior corporate and crisis communications counsellor to governments and blue-chip organisations. He also champions the independent consultant sector and is educating the next generation of professionals through his academic links and aspirations.
His initiatives include co-founding the Independent Impact 50 Award and launching his well-regarded ‘Risk, Reputation and Resilience’ report, which is proving to be a valuable tool for crisis communicators.
Rod’s next stop was to present at a CIPR regional conference in the UK’s Midlands where he shared his insights from his latest ‘Risk, Reputation and Resilience’ report. Rod is pictured here with Rosie Hamilton , one of our committee members, who also attended the conference.
Read about the CIPR Excellence Awards
Get ahead in your CPD with the Network’s library of resources
CIPR members are already three months into the new CPD cycle and may wish to start collecting points towards the 60 required to be completed by 31 March 2026.
Don’t forget that the Crisis Communications Network has recordings of many of the sessions and events that we have hosted online. You can claim 5 CPD points if you watch any of our recorded sessions or read our best practice guides.
Our content can be accessed on demand, including our downloadable guides.
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Thank you for reading the 13th edition. We'll be back next month with another edition of Crisis Comms Talks.
Curated by Adelaide Arthur, CIPR Crisis Comms Network