The GenAI Data Spill - How your IP is leaking into GenAI - and what to do about it
Introduction: The Data Leak Risk
Generative AI is making inroads across industries—but beneath the surface, it is creating new data risks: sensitive data is seeping into AI models, sometimes without anyone noticing. From proprietary code and internal documents to personal customer information, the risks of unintended data exposure are real and rising.
Some publicized examples of this risk have included highly IP sensitive environments in which engineers accidentally uploaded sensitive source code to ChatGPT while troubleshooting. The incident led to an immediate ban on AI tools across departments. Another example in the Government sector included a spreadsheet leak involving military personnel details. Both these cases highlighted the risks of integrating AI with sensitive data environments.
In this blog, we’ll unpack what’s leaking into GenAI models, how it’s happening, and why it should be on every executive’s radar.
Let’s break down what types of data are leaking into these models, how it happens, and—most importantly—what you can do to keep your data safe.
What’s Leaking? The 5 Big Categories of Data at Risk
According to industry research, there are 5 major categories of data being leaked into GenAI models -
1. Customer Interaction Data
Chatbot interactions, support tickets, and recorded calls used for AI training can lead to data retention issues. If a customer service AI model remembers past interactions too well, it might regurgitate confidential details to the wrong user.
Example: A support AI tool trained on customer complaints might start auto-suggesting responses that contain details of another company’s dispute resolution process.
2. Employee Data
Customer names, emails, phone numbers, and even Social Security numbers can end up in AI models if organizations don’t have proper data handling safeguards.
Example: AI-powered HR tools trained on employee records can accidentally retain and reveal personal data, creating compliance nightmares (possible GDPR and CCPA fines!).
3. Legal & Compliance Documents
Contracts, legal memos, and regulatory compliance documents are sometimes processed by GenAI for quick summarization or redlining. However, some models retain fragments of legal texts, leading to unintended leaks.
Example: A contract review AI tool might generate clauses eerily similar to another company’s private agreements.
4. Security data leakage
Imagine an AI-powered chatbot generating marketing insights using last quarter’s confidential sales data. That’s not magic—it’s a data leak! Proprietary business data is being absorbed by GenAI models when employees unknowingly feed them sensitive information.
Example: Employees using AI-powered document summarizers may unknowingly share sensitive sales forecasts or internal memos, making them part of the model’s dataset.
5. Source Code & Software Secrets
Companies using AI-powered coding assistants (think GitHub Copilot or ChatGPT for coding) may accidentally expose proprietary algorithms, security keys, or even entire application architectures.
Example: Developers pasting company code into an AI tool for debugging may unknowingly add proprietary algorithms to the AI’s training set, making them retrievable by others.
How Does This Happen? The Data Leak Pipeline
AI data leaks don’t happen because AI models are malicious. Instead, they’re often the unintended consequence of how we train and interact with AI systems. Here’s how the leaks occur due to human interactions:
The Data Leak Pipeline: Human Factors
Technical Vulnerabilities That Can Lead to IP Leakage
IP leakage in AI systems can also result from various system vulnerabilities, including inadequate data governance, model inversion attacks, insecure APIs, and adversarial threats. Below are key ways IP leakage can occur due to technology deficiencies:
IP leakage in AI systems can also result from various vulnerabilities, including inadequate data governance, model inversion attacks, insecure APIs, and adversarial threats. Below are key ways IP leakage can occur due to technology deficiencies:
Protecting Your Enterprise: 7 Key Steps to Stop AI Data Leaks
So, how can enterprise leaders and CISO’s prevent their organizations from falling victim to GenAI data leaks? To help organizations harness AI securely, there are emerging standards to structure your GenAI risk strategy:
Preventing IP and Data Leakage Solutions
Although NIST and other industry bodies provide a broader analysis of GenAI risks and techniques to address them, in this blog we focus on the key security techniques, governance, and risk mitigation strategies to minimize the risk of IP data leakage in AI systems. Below is a summary of techniques available to prevent IP data leakage -
Examples of commercial solution providers providing these solutions are as follows –
1. Data Masking and Redaction
Data masking and redaction techniques prevent sensitive information from being exposed during model training or inference.
How It Works:
Examples:
2. Secure Enterprise AI Platforms
Enterprise-grade AI platforms focus on controlled access, encryption, and compliance to prevent unauthorized data leakage.
How It Works:
Examples:
3. Secrets Management and Machine Identity
These solutions protect credentials and enforce trust between machines interacting with AI systems.
How It Works:
Examples:
4. Tokenization
Tokenization replaces sensitive data with non-sensitive tokens while retaining usability for analysis.
How It Works:
Examples:
5. AI-Powered Encryption
AI-enhanced encryption dynamically adapts to threats, ensuring secure data handling even during computation.
How It Works:
Examples:
6. Self-Hosted Models
Self-hosted models allow enterprises to maintain full control over their data without relying on external providers.
How It Works:
Examples:
7. Threat Detection and Runtime Security
Real-time monitoring systems detect anomalies or potential breaches in AI interactions.
How It Works:
Examples:
8. Data Loss Prevention (DLP) Tools
DLP solutions monitor and control data transfers across endpoints to prevent leaks.
How It Works:
Examples:
· Nightfall AI – Offers advanced AI-driven insights reduce false positives and provide comprehensive data flow visibility, making it a strong choice for organizations leveraging GenAI.
· Proofpoint Enterprise DLP - Provides comprehensive protection across email, cloud, and endpoint environments with a people-centric approach to data security.
Key Takeaways for Enterprise Leaders:
Conclusion: Future-Proofing AI Against IP Leakage
Preventing IP leakage in AI systems requires a multilayered defense strategy combining technical safeguards, governance frameworks, and proactive monitoring. Industry frameworks together with commercial solutions provide a structured approach to mitigating AI risks, ensuring organizations can leverage AI’s potential without exposing proprietary data.
Kiteworks CMO | AI-first Strategist | I Love Lamp
4moThanks Rahul Chandra for the solution recognition.
Tech product marketing and thought leadership.
4moGood piece Rahul. This adds some clarity to what the "data in motion" issues are far beyond the faceless evil hacker assumption. Clearly there can be real problems and liabilities created with no malicious intent whatsoever.