How to Fix Intune Android App Installation Error 0xC7D14FB2

The Intune Android app installation error 0xC7D14FB2 typically arises when an app fails to download properly during deployment. This is often caused by weak or unstable internet connectivity, especially over Wi-Fi.

The issue is most commonly seen on Android devices managed using the older Device Administrator (DA) method, which is now considered outdated. Microsoft recommends transitioning to Android Enterprise (AE) for more reliable management.

Additionally, deprecated Samsung Knox APIs can silently block app installations, making the failure harder to detect unless you're closely monitoring deployment status. To work around this error, Microsoft suggests a few practical steps: checking the device’s internet connection, rebooting the system to refresh network settings, and manually retrying the app installation through Intune or the Company Portal app.

If the app was marked as "available," users can dismiss the error; however, "required" apps will keep attempting installation. Ultimately, shifting away from DA-managed devices and adopting newer frameworks like AE can significantly reduce such issues and improve deployment reliability across enterprise environments.

[New Post] 📌 How to Fix Intune Android App Installation Error 0xC7D14FB2

💡Error 0xC7D14FB2

💡Android App Installation Failed

💡Intune Prompts User with a Retry Notification

💡Device Administrator Scenarios

💡KNOX Scenarios

💡Workarounds

⚠️ What the Error Means

• Error Code: 0xC7D14FB2

• Message: App download failed—typically due to Wi-Fi or network issues.

• Common Context: Occurs when deploying apps via Microsoft Intune on Android devices using the Device Administrator (DA) method.

🔍 Root Causes

• Network instability — weak or no internet during app download.

• Device Administrator method — an older management framework no longer recommended or fully supported.

• Samsung Knox issues — silent install failures may occur on devices with deprecated Knox APIs.

🛠️ Workarounds & Fixes

• Check network stability — verify connection and internet speed.

• Restart the device — to refresh connectivity.

• Retry installation — via Company Portal or Intune notifications.

• Use newer management — Microsoft recommends shifting to Android Enterprise (AE).

🔚 Support Notes

• DA is being phased out in favor of AE.

• Knox-related deployments may silently fail, especially on newer Android versions.

• If the app is marked as “available,” failure notices can be dismissed; “required” apps will reattempt install.

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