How I Learned to Master the Phone Interview—and How You Can Too

By Joachim Ravoth

Phone interviews can be tricky! As a candidate and career coach, I've been on both sides of the table, so I get it. Without body language or eye contact, your voice does all the heavy lifting in communication. Bringing clarity, confidence, and energy into your conversation is essential.

It’s easy to overlook the significance of a phone interview, sometimes thinking of it as just a tiny step in a long job search or a preliminary chat. But remember, this quick phone interview is your golden ticket- if it doesn't go well, you might not get to the next steps! So, follow my phone interview tips to help you land that all-important face-to-face meeting!

Start by setting yourself up for success. Find a quiet space, make sure your phone connection is solid, and keep your resume handy. Jot down 3-5 key points about your skills and experience that align with the job. Be ready to explain your career journey, significant achievements, and the unique value you bring. The STAR method (Situation, Task, Action, Result) helps keep your answers clear and compelling when discussing past successes.

Engagement matters. Since the interviewer can’t see your enthusiasm, let it come through in your tone. Speak clearly, pace yourself, and avoid a monotone delivery; variety keeps them engaged. Smile while you talk (yes, really!); it naturally warms your voice. I recommend using headphones for better sound quality; it also frees up your hands. I also suggest standing up while speaking. It helps you sound more dynamic and confident as it relaxes your diaphragm.

Unlike in-person interviews, you can keep notes, but don’t just read from them—it should feel like a natural conversation. Have key facts, achievements, and questions ready, but be flexible. If a tricky question catches you off guard, breathe and gather your thoughts instead of rushing. Aim for concise answers (under 90 seconds), and if your response gets long, check-in: "Would you like me to elaborate on any part?"

Remember to use their name occasionally, making the conversation feel more personal. Who does not like to hear their name? And always have a few thoughtful questions ready to show you’re genuinely interested.

Finally, wrap up on a strong note. Thank the interviewer, express your enthusiasm, and follow up with an email within the next hours. Since they won’t remember your handshake or smile, your message should reinforce your interest, key takeaways, and appreciation.

Nail these steps, and you’ll make a lasting impression—even without the face-to-face.

Feel free to schedule a quick chat by emailing me at joachim@ravoth.com or visiting my LinkedIn profile to book an appointment.