Integration of Augmented Reality (AR) and Virtual Reality (VR) technologies into the CSV processes
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Integration of Augmented Reality (AR) and Virtual Reality (VR) technologies into the CSV processes

Brief overview of Computer System Validation and its significance in regulated industries:

Computer System Validation (CSV) is a systematic process crucial in regulated industries such as pharmaceuticals, healthcare, and finance. It ensures that computerized systems meet regulatory standards, operate reliably, and safeguard data integrity and security. Key components include defining requirements, assessing risks, planning validation, and conducting installation, operational, and performance qualifications. The significance lies in compliance with regulations, ensuring patient safety and product quality, mitigating risks, rigorous documentation, and supporting continuous improvement in the use of technology. 

Introduction to AR and VR technologies and their rapid evolution:

Augmented Reality (AR) enhances the real world by overlaying digital content onto the user's view, while Virtual Reality (VR) immerses users in a computer-generated environment. AR integrates digital elements into the physical world, while VR creates a fully immersive digital experience. These technologies have rapidly evolved, with improvements in hardware, graphics, interactivity, and affordability. AR and VR find applications across industries, including healthcare, education, gaming, and enterprise, transforming how people interact with technology and enhancing experiences in various domains.

Purpose of the article: exploring the impact of AR and VR on CSV processes.

The article explores the transformative impact of Augmented Reality (AR) and Virtual Reality (VR) on Computer System Validation (CSV) processes. It delves into the potential of these technologies in reshaping traditional CSV methods, emphasizing their applications in immersive training, remote inspection, enhanced collaboration, and data visualization. The document addresses challenges, presents case studies, and outlines future trends, providing valuable insights for industry professionals aiming to leverage AR and VR for efficient, reliable, and compliant CSV processes. 

The Current Landscape of Computer System Validation

Challenges and Limitations of Traditional Computer System Validation (CSV) Approaches: 

1. Time-Consuming Process:

- Traditional CSV methods often involve extensive documentation, testing, and validation procedures, leading to prolonged timelines for system implementation.

- Delays in validation may hinder the timely deployment of critical computerized systems.

2. Resource-Intensive:

- CSV requires a significant allocation of resources, including personnel, time, and financial investments.

- The extensive manual effort in documentation and testing contributes to high operational costs.

3. Rigidity in Documentation:

- Traditional CSV relies heavily on static documentation, which can become outdated quickly in the rapidly evolving technological landscape.

- Rigidity in documentation may hinder agility and responsiveness to changes in system requirements or regulatory standards.

4. Limited Flexibility for Changes:

- Implementing changes or updates to computerized systems often requires a comprehensive revalidation process, impacting both time and resources.

- This limitation can be particularly challenging in industries with dynamic regulatory environments or rapidly evolving technologies.

5. Complexity in Handling Deviations:

- Deviations from predefined validation protocols or unexpected issues during the validation process can be challenging to address within the traditional framework.

- Corrective actions and revalidation efforts can lead to additional delays and resource consumption.

6. Lack of User Involvement:

- Traditional CSV processes may not always involve end-users in the validation process, leading to potential mismatches between system functionality and user requirements.

- Insufficient user engagement can result in systems that do not fully meet the needs of those who rely on them.

7. Risk Assessment Challenges:

- Risk assessments in traditional CSV may not always be comprehensive, potentially overlooking certain aspects that could impact system reliability or data integrity.

- Identifying and prioritizing risks can be subjective, leading to inconsistent risk management practices.

8. Limited Embrace of Technological Advances:

- Traditional CSV approaches may struggle to keep pace with rapidly evolving technologies, hindering the adoption of innovative solutions, such as cloud computing or advanced data analytics.

- Failure to leverage new technologies can impact the efficiency and capabilities of validated systems.

9. High Documentation Overhead:

- The extensive documentation requirements in traditional CSV can lead to a high overhead in terms of maintaining, updating, and reviewing documentation.

- Document-heavy processes may divert attention from critical aspects of system validation.

 10. Auditing and Inspection Challenges:

- Auditing and inspections can be resource-intensive and stressful, especially when dealing with vast amounts of static documentation.

- Retrieving and presenting relevant information during audits may be challenging due to the sheer volume of documentation.

Addressing these challenges is critical for modernizing CSV processes and ensuring that they remain effective, efficient, and adaptable in the face of evolving technologies and regulatory landscapes.

Growing Complexity of Computer Systems and the Need for Innovative Validation Solutions:

1. Integration of Advanced Technologies:

- As computer systems incorporate advanced technologies such as artificial intelligence (AI), machine learning (ML), and Internet of Things (IoT), the complexity of system interactions and dependencies increases.

- Innovative validation solutions are required to adequately assess and ensure the reliability of these integrated technologies.

2. Interconnected Systems and Ecosystems:

- Modern computer systems often operate within interconnected ecosystems, relying on seamless integration with other systems and external data sources.

- Validation must address the challenges of ensuring the integrity and compatibility of data exchanged between diverse components.

3. Cloud Computing and Virtualization:

- The adoption of cloud computing and virtualization introduces dynamic and scalable infrastructures.

- Traditional validation approaches may struggle to adapt to the fluid nature of resources in cloud environments, necessitating innovative validation strategies.

4. Continuous Software Development and Deployment:

- Agile and DevOps methodologies promote continuous software development, testing, and deployment.

- The need for accelerated validation cycles and real-time validation checks becomes critical to keep pace with the rapid release of software updates.

5. Complex Regulatory Requirements:

- Evolving regulatory requirements add layers of complexity to the validation process.

- Innovative validation solutions must navigate intricate compliance landscapes while ensuring flexibility to adapt to changing regulatory frameworks.

6. Data Security Challenges:

- The complexity of modern computer systems amplifies data security challenges, requiring comprehensive validation of security measures.

- Validation solutions should address encryption, access controls, and other security aspects in a sophisticated manner.

7. User-Centric Interfaces:

- Growing emphasis on user experience design results in more intricate and interactive user interfaces.

- Validation solutions need to ensure that these interfaces meet usability standards, encompassing both functional and user experience aspects.

8. Big Data and Complex Analytics:

- Systems dealing with big data and complex analytics demand thorough validation of algorithms, data processing, and analytical outputs.

- Innovative validation approaches should encompass comprehensive testing methodologies for analytics components.

9. Distributed and Edge Computing:

- The rise of distributed and edge computing introduces new challenges in validating systems that operate across geographically dispersed nodes.

- Validation solutions must account for the unique considerations of distributed architectures.

10. Rapid Technological Advancements:

- The pace of technological advancements introduces new components and functionalities to computer systems at an accelerated rate.

- Validation solutions need to be adaptable and capable of efficiently incorporating and validating emerging technologies.

11. Cross-Functional Collaboration:

- Growing complexity necessitates stronger collaboration among cross-functional teams, including IT, quality assurance, regulatory affairs, and end-users.

- Validation solutions should promote effective communication and collaboration throughout the system development life cycle.

In response to the growing complexity of computer systems, innovative validation solutions need to be agile, adaptive, and capable of addressing the intricacies introduced by advanced technologies. These solutions should prioritize collaboration, automation, and continuous validation practices to ensure the reliability and compliance of modern computer systems.

Augmented Reality (AR) in Computer System Validation (CSV): A Descriptive Exploration

Augmented Reality (AR) is transforming the landscape of Computer System Validation (CSV), introducing innovative applications that enhance efficiency, collaboration, and the overall validation process. Here's a descriptive exploration of the impactful ways in which AR is integrated into CSV:

1. Immersive Training Environments:

In the realm of CSV, AR creates immersive training environments, offering personnel a hands-on experience within simulated scenarios. Users interact with computer systems virtually, fostering skill development in a risk-free setting.

2. Real-time Data Overlays:

AR overlays real-time data onto physical systems during CSV, providing an instantaneous visualization of critical information. This feature allows personnel to monitor system performance and validation status in real time, contributing to dynamic decision-making.

3. AR-guided Workflows:

Validation workflows are seamlessly guided by AR, presenting users with step-by-step instructions in a visual and interactive manner. This application enhances the efficiency of validation processes, reducing the likelihood of errors and ensuring thoroughness.

4. Remote Inspection and Auditing:

AR facilitates remote inspections and audits in CSV by virtually connecting regulatory authorities to the validation environment. This not only streamlines the inspection process but also allows for comprehensive assessments without physical presence.

5. User Acceptance Testing (UAT):

AR transforms the traditional User Acceptance Testing (UAT) process by providing end-users with an augmented environment to interact with and validate system functionalities. This immersive approach improves user engagement and feedback.

6. Digital Twins for Validation:

AR is employed to create digital twins of physical systems, allowing for thorough validation in a virtual space before implementing changes to the actual systems. This mitigates risks associated with modifications and alterations.

7. Enhanced Collaboration:

Collaborative efforts in CSV are elevated through AR, enabling multiple stakeholders to interact with virtual representations of computer systems. This fosters effective communication and collaboration among cross-functional teams involved in the validation process.

8. Interactive Virtual Tours:

AR enables interactive virtual tours of CSV facilities, showcasing critical systems and validation documentation. Regulatory authorities can virtually explore the validation environment, gaining a comprehensive understanding of the processes.

9. Visualization of Validation Data:

Complex validation data is visualized using AR, presenting stakeholders with an intuitive and interactive representation. This feature enhances the interpretation of results and facilitates a deeper understanding of the implications of validation data.

10. Augmented Reality for IoT Validation:

AR is applied to validate the interaction between virtual representations of Internet of Things (IoT) devices and computer systems. This streamlines the validation of IoT components, ensuring seamless integration and compliance with CSV requirements.

Virtual Reality (VR) in Computer System Validation (CSV): A Comprehensive Exploration

Virtual Reality (VR) is making significant inroads into the realm of Computer System Validation (CSV), introducing transformative applications that redefine how systems are validated. Here's a comprehensive exploration of the impactful ways in which VR is integrated into CSV:

1. Immersive Training Simulations:

VR creates immersive training simulations, allowing personnel involved in CSV to undergo realistic, hands-on training experiences. Virtual environments simulate operational scenarios, enhancing skills and familiarity with complex systems.

2. Virtual System Walkthroughs:

CSV processes benefit from virtual system walkthroughs enabled by VR. Stakeholders can explore and interact with computerized systems in a virtual space, gaining insights into the layout, functionality, and user interface.

3. Operational Qualification (OQ) Testing:

VR facilitates Operational Qualification (OQ) testing by immersing users in simulated operational conditions. This application ensures that systems perform as intended under various scenarios, providing a comprehensive evaluation.

4. Remote Collaboration and Review:

VR enables remote collaboration among team members involved in CSV. Stakeholders can virtually convene, review documentation, and collectively assess validation processes, irrespective of geographical locations.

5. Virtual Reality User Acceptance Testing (VR-UAT):

VR is applied to User Acceptance Testing (UAT), allowing end-users to interact with virtual representations of computer systems. This immersive approach enhances user engagement and provides a realistic environment for validating system functionalities.

6. Risk Assessment in Virtual Environments:

VR aids in conducting risk assessments by visualizing potential risks in virtual environments. Stakeholders can identify and evaluate risks associated with system functionalities, data integrity, and overall performance.

7. Digital Twin Validation:

VR is leveraged for Digital Twin validation, creating virtual replicas of physical systems for testing and validation purposes. This ensures that changes or updates can be validated in a simulated environment before implementation.

8. Simulation of CSV Scenarios:

VR allows for the simulation of CSV scenarios, including unexpected events or failures. Stakeholders can assess system responses and validate contingency plans in a controlled, virtual setting.

9. Enhanced Data Visualization:

Complex validation data is visualized in a more intuitive manner through VR. Stakeholders can explore data sets, trends, and correlations in a three-dimensional virtual space, aiding in a deeper understanding of validation outcomes.

10. Virtual Inspection and Auditing:

VR facilitates virtual inspections and audits by regulatory authorities. Inspectors can navigate through virtual representations of CSV processes, providing an immersive and detailed perspective during regulatory assessments.

Benefits of Augmented Reality (AR) and Virtual Reality (VR) Integration in Computer System Validation (CSV):

1. Enhanced Training and Skill Development:

AR: Immersive training environments provide hands-on experience, improving the skills of personnel involved in CSV.

VR: Realistic simulations in VR enhance training, allowing users to interact with and understand complex systems.

2. Improved User Acceptance Testing (UAT):

AR: AR-guided workflows streamline UAT processes, making them more intuitive and efficient.

VR: VR-UAT offers an immersive experience for end-users to validate system functionalities in a realistic environment.

3. Real-time Data Monitoring and Overlays:

AR: Real-time data overlays in AR allow for instant monitoring of critical information during CSV processes.

VR: Virtual representations in VR provide a dynamic environment for real-time data visualization and monitoring.

4. Remote Collaboration:

AR: AR enables collaborative efforts by allowing multiple stakeholders to interact with virtual representations of computer systems.

VR: VR facilitates remote collaboration and reviews, promoting effective communication among geographically dispersed teams involved in CSV.

5. Risk Assessment in Virtual Environments:

AR: AR aids in visualizing and assessing potential risks associated with system functionalities.

VR: VR allows stakeholders to conduct risk assessments in a simulated environment, identifying and evaluating risks in a more immersive manner.

6. Digital Twin Validation:

AR: AR contributes to creating digital twins for validation, offering a virtual replica of physical systems.

VR: VR ensures thorough validation of digital twins, allowing for testing and simulations before applying changes to the actual systems.

7. Efficient Remote Inspections and Auditing:

AR: AR facilitates remote inspections by providing virtual access to validation processes.

VR: Virtual representations in VR enable detailed virtual inspections and audits, reducing the need for physical presence during regulatory assessments.

8. Enhanced Collaboration with Stakeholders:

AR: AR fosters collaboration by offering interactive virtual tours and shared experiences among stakeholders.

VR: VR creates a collaborative environment where stakeholders can collectively review documentation and assess validation processes.

9. Visualization of Complex Validation Data:

AR: AR visualizes complex validation data through overlays, making it more accessible and understandable.

VR: VR provides an immersive three-dimensional visualization of data sets, aiding in a deeper understanding of validation outcomes.

10. Increased Efficiency and Accuracy:

AR: AR-guided workflows and interactive elements enhance the efficiency and accuracy of validation processes.

VR: Realistic simulations and virtual walkthroughs contribute to a more thorough and accurate assessment of systems and processes.

11. Accelerated Training and Onboarding:

AR: Accelerates the training and onboarding process by providing realistic, interactive learning experiences.

VR: Immersive VR environments expedite the learning curve, allowing personnel to familiarize themselves with systems and processes more quickly.

12. Contingency Planning and Scenario Simulations:

AR: AR aids in contingency planning by simulating unexpected events or system failures.

VR: VR enables the simulation of CSV scenarios, allowing stakeholders to assess and validate responses to various situations in a controlled virtual environment.

The integration of AR and VR into CSV processes offers a multitude of benefits, ranging from improved training and collaboration to enhanced data visualization and risk assessment. These technologies contribute to a more efficient, realistic, and comprehensive approach to validating computerized systems in regulated industries.

Addressing Challenges and Considerations in AR and VR Integration for Computer System Validation (CSV):

1. Data Security and Privacy Concerns:

Strategy:

- Implement robust encryption protocols to secure augmented data overlays and virtual environments.

- Utilize secure authentication mechanisms to control access to sensitive validation data.

- Regularly update security protocols to address emerging threats and vulnerabilities.

2. Regulatory Acceptance:

Current Regulatory Perspectives:

- Engage with regulatory authorities to understand their perspectives on the use of AR and VR in CSV.

- Stay informed about any guidelines or recommendations provided by regulatory agencies regarding the integration of immersive technologies.

Recommendations for Gaining Regulatory Approval:

- Develop a comprehensive validation strategy that aligns with existing regulatory standards and guidelines.

- Clearly document and articulate how AR and VR technologies enhance the efficiency, reliability, and compliance of CSV processes.

- Conduct pilot projects and share the results with regulatory authorities to demonstrate the effectiveness and safety of the integrated technologies.

3. Integration Complexity:

Strategy:

- Collaborate with experienced technology integrators or vendors specializing in AR and VR for CSV.

- Conduct thorough compatibility testing to ensure seamless integration with existing CSV workflows.

- Provide training programs for personnel to familiarize them with the integrated AR and VR tools, addressing any potential resistance or challenges.

4. User Training and Adoption:

Strategy:

Develop comprehensive training programs to familiarize users with AR and VR applications in CSV.

Foster a culture of continuous learning to encourage user adoption and engagement.

Gather feedback from users during the implementation phase and address any usability concerns or challenges.

5. Technical Standardization:

Strategy:

- Participate in industry forums and collaborations to contribute to the development of technical standards for AR and VR in CSV.

- Advocate for the establishment of standardized protocols to ensure interoperability and consistency across applications and systems.

- Stay updated on emerging standards and adapt systems accordingly.

6. Cost Considerations:

Strategy:

- Conduct a comprehensive cost-benefit analysis to assess the long-term advantages of AR and VR integration in CSV.

- Explore scalable solutions and phased implementation approaches to manage initial investment costs.

- Highlight potential efficiency gains, reduced validation cycle times, and improved compliance as factors justifying the investment.

7. Ethical and Human Factors:

Strategy:

Implement ethical considerations in the use of AR and VR technologies, ensuring that they align with organizational values and industry ethical standards.

Consider human factors in the design of AR and VR applications, addressing issues such as motion sickness and user fatigue.

Establish guidelines for responsible use and continuous monitoring of the ethical implications of immersive technologies.

8. Continuous Monitoring and Updates:

Strategy:

- Implement a continuous monitoring system for AR and VR applications to detect and address any vulnerabilities or issues promptly.

- Regularly update software and security features to stay current with technological advancements and ensure compliance with evolving regulatory standards.

Addressing these challenges and considerations requires a proactive and collaborative approach. Engaging with regulatory bodies, investing in robust security measures, and prioritizing user training are essential steps to successfully integrate AR and VR into the complex landscape of Computer System Validation.

Future Trends in AR and VR Technologies and Recommendations for CSV:

1. Integration with Artificial Intelligence (AI) and Machine Learning (ML):

Anticipated Development: AI and ML integration with AR and VR for intelligent decision-making and predictive analytics in CSV processes.

Recommendation: Organizations should explore AI and ML capabilities to enhance the analytical power of AR and VR applications, providing insights and recommendations for validation tasks.

2. Enhanced Interactivity and Haptic Feedback:

Anticipated Development: Advancements in haptic feedback systems for a more immersive and tactile experience in both AR and VR environments.

Recommendation: Organizations should be prepared to adopt and experiment with haptic technologies to improve user engagement and realism during validation processes.

3. Cloud-based AR and VR Solutions:

Anticipated Development: Increased adoption of cloud-based AR and VR platforms for remote collaboration, data storage, and accessibility.

Recommendation: Organizations should consider cloud-based solutions to facilitate remote collaboration and ensure seamless access to AR and VR resources from diverse locations.

4. Integration with Internet of Things (IoT):

Anticipated Development: Deeper integration of AR and VR with IoT devices for comprehensive validation of interconnected systems.

Recommendation: Organizations should explore ways to incorporate IoT data into AR and VR validation scenarios to ensure a holistic approach to system validation.

5. Standardization and Industry Collaboration:

Anticipated Development: Growing efforts towards standardization of AR and VR technologies for CSV applications.

Recommendation: Organizations should actively participate in industry collaborations and standardization initiatives to ensure interoperability and consistency in the adoption of AR and VR for validation processes.

6. Mobile AR for Field Validation:

Anticipated Development: Increasing use of mobile AR applications for field validation, allowing personnel to validate systems directly on-site.

Recommendation: Organizations should explore mobile AR solutions to enhance field validation efficiency and accuracy, particularly in industries with distributed systems.

7. Regulatory Guidelines and Frameworks:

Anticipated Development: Continued development and refinement of regulatory guidelines specific to the use of AR and VR in CSV.

Recommendation: Organizations should stay informed about evolving regulatory expectations and actively engage with regulatory bodies to contribute to the development of clear guidelines.

8. Cost-effective AR and VR Solutions:

Anticipated Development: Increasing availability of cost-effective AR and VR hardware and software solutions.

Recommendation: Organizations should assess the cost-effectiveness of AR and VR technologies and consider phased implementations to manage initial investment costs.

9. User-Centric Design and Accessibility:

Anticipated Development: Emphasis on user-centric design principles and accessibility features in AR and VR applications for diverse user groups.

Recommendation: Organizations should prioritize user experience and inclusivity in the design and implementation of AR and VR solutions, considering the needs of all users involved in CSV processes.

10. Continuous Training and Skill Development:

Anticipated Development: Growing importance of continuous training programs to keep personnel updated on evolving AR and VR technologies.

Recommendation: Organizations should invest in ongoing training programs to ensure that personnel remain proficient in utilizing AR and VR tools for CSV, keeping pace with technological advancements.

11. Data Security and Privacy Measures:

Anticipated Development: Continued focus on enhancing data security and privacy measures in AR and VR applications, especially considering the sensitive nature of validation data.

Recommendation: Organizations should prioritize the implementation of robust security measures, encryption protocols, and privacy controls to safeguard sensitive validation information.

Adopting a proactive and strategic approach to these anticipated developments will position organizations to leverage the full potential of AR and VR technologies in Computer System Validation. Regularly monitoring industry trends, collaborating with technology providers, and staying attuned to regulatory changes will be crucial for successful integration and optimization of these immersive technologies in the validation landscape.

Conclusion: Transformative Potential of AR and VR in Computer System Validation (CSV)

The exploration of Augmented Reality (AR) and Virtual Reality (VR) in Computer System Validation (CSV) reveals a landscape ripe with transformative potential. Through a comprehensive analysis of current applications, challenges, successes, and future trends, several key findings and insights emerge.

Key Findings and Insights:

1. Efficiency and Accuracy Enhancement:

AR and VR technologies significantly enhance the efficiency and accuracy of CSV processes by providing immersive training, real-time data overlays, and interactive validation scenarios.

2. Collaboration and Remote Accessibility:

The integration of AR and VR fosters collaboration among stakeholders, enables remote inspections, and facilitates virtual walkthroughs, breaking down geographical barriers and promoting effective communication.

3. Risk Assessment and Contingency Planning:

 AR and VR play a crucial role in visualizing and assessing risks, aiding in contingency planning, and providing a simulated environment for scenario validations.

4. Regulatory Compliance and Inspection:

Successful cases in various industries demonstrate that AR and VR contribute to regulatory compliance, streamline inspections, and enhance transparency during regulatory audits.

5. Future Trends and Recommendations:

Anticipated developments include AI integration, enhanced interactivity, cloud-based solutions, and standardization efforts, presenting opportunities for organizations to stay at the forefront of technological advancements.

Emphasis on Transformative Potential:

AR and VR stand as catalysts in reshaping the traditional landscape of CSV. These technologies transcend traditional validation methods, offering immersive experiences that not only enhance the efficiency of processes but also fundamentally alter the way personnel interact with and validate complex computer systems.

The transformative potential of AR and VR lies in their ability to bridge gaps in training, collaboration, and validation through innovative applications. Real-world case studies illustrate tangible improvements in efficiency, collaboration, and compliance, reinforcing the notion that AR and VR are not just emerging technologies but essential tools in the modern CSV toolkit.

Encouragement for Organizations:

As technology continues to advance, organizations operating in regulated industries are encouraged to explore and embrace the transformative potential of AR and VR in their validation practices. By doing so, they position themselves to reap the benefits of improved training, streamlined validation processes, enhanced collaboration, and increased regulatory compliance.

Adopting a proactive stance toward integrating AR and VR requires a commitment to continuous learning, collaboration with technology providers, and active engagement with regulatory bodies. The journey toward embracing these technologies in CSV is not just a technological evolution but a strategic shift that aligns organizations with the future of validated system management.

In conclusion, AR and VR represent not just tools but enablers of innovation in Computer System Validation. Organizations willing to embrace these technologies will find themselves at the forefront of a new era, where validation becomes not only a regulatory requirement but an opportunity for transformative excellence.

Bhanu Pratap Singh

IT QA, Verification & Validation , Informatics(CSV/CSA/ Digital Quality), Regulatory Compliance

1y

Nice

Thanks for sharing

Like
Reply
Bharathi Subramaniam

Packaged App Development Assoc Manager - Accenture

1y

Helpful!

Udayakumar P

CQI & IRCA Certified ISO 9001:2015 QMS Lead Auditor | Principal Validation Consultant | Quality & Compliance | Pharma & Life Sciences | Immediate Joinee

1y

Your insights on AR/VR were truly enlightening, and I found the way you presented AR/VR/CSV particularly insightful.

Sarada Ramamoorthy

Life Science Enthusiast!! Head of Strategic Consulting, India - Compliance Group, Expertise in Regulatory Compliance, Computer System Validation/Computer Software Assurance, Ex- Accenture, Ex-Cognizant

1y

Very Neat and Well Written Balaji Ravi Great work!! keep it Up!

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