Issue #17 of Interface Insights
Are you all caught up? Here's the latest update on our publication, Interface Magazine, covering all things Digital Disruption, Tech Transformation, and the wider role technology plays in cultural and mindset changes within businesses of today.
Top Stories from Issue 61:
National Grid: A data story driven by innovation
Andrew Burns, Global Head of Data Strategy at National Grid, on the innovation programme bringing everyone at National Grid together on its transformation journey.
“Typically, system change can be quite rapid, but the culture can be much slower in catching up with the change journey. When faced with our own large-scale transformation, it’s why we began with a focus on the culture and we’re now seeing the acceleration of the more tangible elements of our change story with a culture that’s already on board and supportive.”
Asian Hospital and Medical Center: Leading the technology revolution in Filipino healthcare
Frank Vibar, CITO at Asian Hospital and Medical Center and the former Group CIO of the MPH Group, reveals the IT strategic roadmap that will deliver a true regional hospital.
"It is about understanding the process, understanding the people who will be using the new technology and delivering the digital transformation’s objectives: elevating patient care and patient experience, improving operations and effectively delivering business objectives. Technology is the enabler.”
How Tonkean agentic orchestration is redefining the possible in procurement
Sagi Eliyahu, Co-Founder and CEO at Tonkean, on the power of agentic orchestration in procurement and the journey behind its launch.
"When we started the company, I felt technology wasn’t built for people — it was built for data. But business processes aren’t about data; they’re about people. That gap was why we started the company and it remains present nearly a decade later."
2025: the year telecoms may know more about you than your significant other
TechnoTree's CEO, Padma Ravichander, looks at the year ahead for telecoms, from satellite to networks to AI.
"In 2025, your telco isn’t just a network, it’s your digital genie, granting wishes before you even rub the lamp. Need a data boost as you zip across the country? Done. Gaming mid-battle and need lag-free magic? Sorted. Stuck in a subway and craving a seamless podcast? Stream on. Whether live streaming a concert, hiking off the grid, or saving your online presentation from the perils of buffering, your telco has your back."
Cybersecurity: Why 2025 must be the year of OT security investment
Andrew Lintell, General Manager, EMEA at Claroty, reveals why your business should be investing in Operational Technology (OT) security in 2025.
"Despite the rising threat to OT environments, cybersecurity budgets have traditionally focused on IT security, leaving industrial systems vulnerable. This must change in the year ahead, and budget trends must shift to favour OT-specific investments if organisations are to defend against nation states and other advanced threats."
How IoT-enabled digital customers are reshaping customer experience
Martin Taylor, Co-Founder and Deputy CEO of Content Guru answers our questions to reveal the impact of the Internet of Things on the retail landscape.
"IoT is fundamentally reshaping customer relationships by shifting the focus from reactive problem-solving to proactive value delivery. Businesses that integrate IoT into their CX strategies can anticipate and address customer needs before they become pain points, creating a frictionless experience."
We hope you've enjoyed reading Interface Insights #17.
If you have any procurement or supply chain stories you would like us to feature, please contact us at marketing@b2e-media.com.
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