June Newsletter 2025
As we reach the midpoint of the year, June brings both reflection and momentum. We hope you find fresh insights, inspiration, and practical takeaways in this issue. Let’s dive in!
WEBINAR: Transforming CX and Contact Center Operations with 3CLogic's Voice AI Agents for ServiceNow
In this webinar, 3CLogic introduces Voice AI agents for ServiceNow designed to transform customer experience and contact center operations. The webinar highlights key challenges faced by support organizations, such as elevated customer expectations, the need for cost reduction, and the difficulty of balancing AI and human intelligence.
Constellation ShortList™ for Digital Customer Service and Support
3CLogic has been named to the Constellation ShortList™ for Digital Customer Service and Support! The Constellation ShortList™ recognizes top solutions that meet key enterprise criteria like multichannel support, robust ticketing, CRM integration, analytics, and scalability.
From the Blog
Insights that help you modernize voice interactions and improve CX with ServiceNow.
Voice isn’t obsolete—it’s evolving into a premium channel powered by AI and connected systems. Retailers who blend digital tools with empathic, voice-first engagement will be best positioned to meet rising customer expectations—and prevent brand abandonment after poor experiences.
Press Releases
Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks
Two prestigious Ivy League institutions have chosen 3CLogic to revolutionize their IT Help Desks with our Voice AI and Contact Center solution for ServiceNow. We're proud to support the higher education sector as it embraces modern, AI-powered workflows to improve service delivery and employee experience.
Global Hospitality Leader Partners with 3CLogic to Elevate IT Service Desk with ServiceNow
We’re thrilled to announce that a top global hospitality company has selected 3CLogic to supercharge their ServiceNow IT service desk operations. This strategic move brings together:
Automated incident creation with seamless voice integration
AI powered speech analytics, sentiment analysis, QA and coaching
AI‑powered analytics delivering enhanced reporting & dashboards
A unified, frictionless experience within the ServiceNow platform
Why It Matters: This partnership highlights how 3CLogic’s solution can elevate ServiceNow deployments—leveraging automation and AI to drive a more proactive, responsive IT support model. It’s another signature move in our journey of helping enterprises transform service operations worldwide.
Upcoming Events
Stay connected with us at these exciting events and webinars:
WEBINAR - July 1st: Modernizing IT Service Desks with Voice AI and ServiceNow AI Agent Orchestrator
WEBINAR - July 16th: Transform your Retail Operations with ServiceNow and AI-Powered Workflows
WEBINAR - July 23rd: Reimagining the Agent Experience with 3CLogic’s Voice AI and Real-Time Transcription for ServiceNow
IN-PERSON EVENT - August 25th, 2025: ServiceNow Put AI to Work Summit - Atlanta
IN-PERSON EVENT - September 18th, 2025: ServiceNow World Forum - Chicago
IN-PERSON EVENT - September 9th, 2025: ServiceNow Put AI to Work Summit - Dallas
ServiceNow Developer|5+Experience | CSA, CAD, CIS-ITSM Certified | ITSM, Flow Designer | REST API | Business Rule|Script include|Service Catalog|Record Producer| LSM | FSM(Field ServiceMgt)|Integrations| LWD : 8 Aug 2025
1mois there any openings for servicenow developer 3CLogic