Lessons from Italy: Ancient Wisdom for Modern Tech Workplaces
Manorola, Cinque Terre, Italy. Photo credits: Kundan Sen / Sentography

Lessons from Italy: Ancient Wisdom for Modern Tech Workplaces

We spent Spring Break 2025 in Italy. This was our second trip to the country (and, for that matter, the continent). It’s a near perfect blend of the many things we live in our vacation destinations - great food, superbly rich history, rewarding hiking trails, picturesque destinations, efficient public transit, and more. That said - I could not help but connect the many things humans were doing 2000 years ago that still makes sense to bring to our modern workplaces. As they say - what goes around comes around. This blog lists out a few things I remembered from all the insights our tour guides (and/or ChatGPT) explained that relate to our daily lives in 2025.

From Rome’s dusty construction sites to Tuscany’s rolling vineyards, each stop on this journey reveals strategies for scalability, collaboration, security, and more. Let’s explore how the ancients can guide us through our digital challenges, one gelato-worthy insight at a time.


1. Leveraging Foundational Technologies for Scalability (Rome - Colosseum)

Imagine yourself in ancient Rome, circa 70 AD, standing amid the chaos of the Colosseum’s construction. Dust swirls like a storm as workers hoist massive travertine blocks, their shouts bouncing off half-finished arches. This wasn’t just a building project—it was an engineering flex. The Romans cracked scalability with two game-changers: concrete, a revolutionary mix that hardened underwater, and the arch, which distributed weight like a pro. Together, they birthed a stadium for 50,000 roaring fans, a logistical nightmare turned triumph. It stood for centuries, a brick-and-mortar testament to anyone who doubted the power of foundational tech.

Now, fast forward to our era of banking and tech. We’re juggling millions of transactions daily—deposits, transfers, fraud checks—all needing to hum along without a hitch. Our concrete? Containerization and microservices. These tools let us break sprawling systems into manageable chunks, scaling up like the Colosseum’s tiers. They’re not glamorous—no one’s framing a Docker container for their wall—but they’re the unsung heroes keeping platforms steady when volumes spike. Just as Rome’s arches bore the weight of bloodthirsty crowds, our tech underpins the digital economy. And thankfully, our crashes don’t involve gladiators.


2. Creating Digital Forums for Collaboration (Rome - Roman Forum)

While the Colosseum flexed Rome’s engineering muscle, a short stroll away lay the Roman Forum—less a monument, more a living, breathing hub. Imagine the scene: merchants haggling over silks from the East, senators sparring over tax laws, citizens swapping rumors by the fountains. It was chaotic, sure, but that mess had a pulse. The Forum was where ideas ricocheted like loose marbles, where collaboration wasn’t optional—it was survival. This wasn’t a sterile boardroom; it was a sandbox for progress, proving that diverse voices, however noisy, drive innovation.

Today, we’ve traded stone plazas for digital ones. Slack channels buzz with debates, GitHub threads pulse with pull requests—our own Forums, messy and vital. In banking tech, where regulations shift like sand and tech evolves overnight, these spaces are lifelines. Picture a team untangling GDPR compliance or debugging a payment gateway: compliance officers flag risks, developers tweak code, all in double time. The Romans knew progress thrives on discourse; we’re just doing it with better Wi-Fi. Your Forum’s probably got a “random” channel with cat GIFs—admit it, that’s where the real brainstorming happens.


3. Investing in Unconventional Areas for Breakthroughs (Florence - Medici Influence)

From Rome’s bustling streets, let’s leap to Renaissance Florence, where the Medici family turned banking into an art form—literally. These weren’t your average moneylenders; they were patrons with a vision, pouring their florins into oddballs like Michelangelo, who chiseled David, and Galileo, who tilted at the stars. Their logic? Big risks yield big rewards. By betting on creatives and contrarians, the Medici didn’t just fund art—they sparked the Renaissance, a cultural tsunami that reshaped the world. It was venture capitalism before the term existed.

In modern tech, this is a neon sign for us. That quirky side project your dev team keeps pitching—say, an AI chatbot for natural language SQL queries—might sound nuts, but it could be your David. Fintech’s conservative streak often shies from the untested, yet the Medici prove the fringe is where breakthroughs lurk. Think of Google’s moonshots or Amazon’s early cloud gambles—wild bets that paid off. So, give your team’s weird ideas some oxygen; the next game-changer might be scribbled on a napkin. The Medici would’ve funded your blockchain prototype, no questions asked.


4. Rethinking Approaches for Complex Challenges (Florence - Duomo)

While the Medici bankrolled Florence’s future, another local was wrestling with a beast of a problem: the Duomo. The Cathedral of Santa Maria del Fiore loomed unfinished for decades, its massive roofless nave mocking every architect who tried to cap it. Then came Filippo Brunelleschi, a goldsmith-turned-genius. He tossed out medieval scaffolding, devised a double-shell dome with a herringbone brick pattern, and hoisted machines to lift tons of stone. The result? A masterpiece that still dominates Florence’s skyline, built by rethinking the rulebook.

We’ve got our own Duomos in tech—think legacy / mainframe banking systems creaking under mobile app demands or integrations that snarl like rush-hour traffic. Brute force won’t cut it; we need Brunelleschi’s flair. Maybe it’s a custom API to bridge old and new, or an agile sprint to dismantle a monolith. In fintech, where complexity is king, innovation often means sidelining tradition for something bold. Your spaghetti code’s no cathedral, but it deserves the same creative hustle.


5. Embracing Diversity for Richer Solutions (Sorrento - Trading Port)

Leaving Florence’s domes behind, we drift south to Sorrento, where the Tyrrhenian Sea laps at a vibrant port. In its heyday, this was no sleepy fishing village—Greek traders unloaded amphorae of wine, Arab merchants offered saffron and silk, locals bartered fish and lemons. The air buzzed with languages and customs, a cultural mash-up that didn’t just trade goods but ideas. This diversity wasn’t a hassle; it was Sorrento’s strength, forging solutions no single group could’ve dreamed up alone.

Tech teams today mirror this port. A homogenous crew might churn out solid code, but it’s the blend—say, a data scientist from Mumbai, a UI designer from Stockholm, a PM from Bogotá—that lights the fuse. In banking, where global markets demand nuance, this mix is pure gold. A diverse squad spots angles others miss, like tailoring apps for emerging markets or catching cultural bugs before launch. Your team’s chaotic Zoom karaoke night? That’s the sound of innovation brewing.


6. Prioritizing Employee Well-being for Longevity (Herculaneum - Infrastructure)

A stone’s throw from Sorrento lies Herculaneum, a snapshot of Roman life preserved by Vesuvius’s ash. Before disaster struck, this city hummed thanks to thoughtful design: aqueducts piped fresh water from miles away, public baths soothed tired bodies, sewers flushed waste into oblivion. The Romans got it—healthy people make a healthy city. It wasn’t altruism; it was infrastructure, ensuring citizens could thrive, not just survive.

In tech, we’re late to this party. Burnout stalks our hallways, fueled by deadlines and pings at midnight. But smart companies—especially in banking, where stakes are sky-high—are building their own aqueducts: mental health resources, remote work options, even ergonomic desks. A coder with a clear head spots bugs faster; a rested team dreams bigger. Well-being isn’t a luxury—it’s the bedrock of longevity. Skip the baths, but maybe spring for a nap pod?


7. Security as a Cornerstone of Trust (Lucca - Renaissance Walls)

From Herculaneum’s buried streets, we head to Lucca, a Tuscan gem encircled by Renaissance walls. These towering ramparts weren’t just for show—they repelled cannonballs and bandits, whispering to residents, “Sleep easy, we’ve got this.” Beyond defense, they built trust: merchants traded freely, families settled, knowing their city was a fortress. Security wasn’t an afterthought; it was the foundation.

In our digital world, cybersecurity echoes Lucca’s walls. For banks, it’s not just about dodging fines—it’s about customers trusting you with their life’s savings. Firewalls, encryption, multi-factor authentication—these are our bricks, dull but essential. A single breach can unravel years of loyalty, like a cannon blasting through Lucca’s gates. Invest in those defenses; they’re the silent promise that keeps users coming back. No one’s scaling your servers with a ladder, but don’t tempt fate.


8. Interconnected Systems for Robust Functionality (Cinque Terre - Village Network)

Next, we climb the cliffs of Cinque Terre, where five villages—Riomaggiore, Manarola, Corniglia, Vernazza, Monterosso—hug the Ligurian coast. Each has its niche: one fishes, another farms terraced olives, a third presses wine. Alone, they’d falter; linked by steep trails, they’re a powerhouse, sharing harvests and weathering storms together. It’s a network where every node matters, resilience baked into the design.

This is microservices 101. In tech, especially banking, we build systems like these villages—small, focused services (payments, authentication, analytics) that run solo but sync up flawlessly. If one crashes, the others soldier on, keeping ATMs humming and apps alive. It’s a symphony of independence and unity, ensuring robustness without rigidity. Your platform’s a potluck—everyone brings something, and it all works deliciously.


9. Standardization for Efficiency and Interoperability (Amalfi - Amalfi Tables)

Sailing south from Cinque Terre, we dock at Amalfi, once a maritime titan. Its port was a whirlwind—ships jostling, cargos piling, disputes flaring—until the Amalfi Tables, a medieval maritime code, brought order. Rules for navigation, trade, and contracts smoothed the chaos, turning a free-for-all into a well-oiled machine. Standardization didn’t stifle; it unleashed efficiency, propelling Amalfi’s golden age.

Tech’s got its own Tables: APIs, protocols like HTTP, security standards like OAuth. They’re the lingua franca letting apps chat without babel. In banking, this means swift integrations—think partnering with fintechs or syncing with regulators—minus the migraines. It’s the difference between a snarled dock and a streamlined port. Sailors griped about the rules, but they loved the profits; sound familiar?


10. Inspiring Environments for Creativity (Ravello - Villas and Gardens)

Perched above Amalfi, Ravello is a serene counterpoint—villas like Villa Rufolo draped in gardens, where Wagner found the muse for Parsifal. This wasn’t just pretty scenery; it was a creativity incubator. The ancients knew that inspiration doesn’t thrive in grind; it needs space—literal or mental—to bloom. Ravello’s magic lay in its calm, a canvas for big thoughts.

In tech, we need our Ravellos. A quiet corner, a walk outside, a no-meetings Friday—tiny oases where ideas can stretch. Banking’s regulatory maze often smothers creativity, but these breaks can birth a fraud-detection algorithm or a slicker UI. Give your team room to wander; brilliance rarely strikes at a desk under fluorescent lights. Next time someone’s staring out the window, don’t nag—they might be composing your Parsifal.


11. Balancing Competition and Collaboration (Siena - Palio)

From Ravello’s tranquility, we gallop to Siena, where the Palio electrifies the Piazza del Campo. Think for a minute: ten horses, ten riders, ten rival contrade—neighborhoods—tearing around a dirt track, banners waving, crowds screaming. It’s raw competition, but when the dust settles, winners and losers share wine as Sienese. Rivalry sharpens the edge; unity keeps the city whole.

Tech teams can ride this line too. Pit two groups against each other—say, racing to mock up a feature—and watch the sparks fly. But then merge their best bits into a killer product. In banking, where innovation’s urgent but cohesion’s key, this balance is gold. Push hard, then pull together. Keep the race fierce, but don’t let anyone sabotage the stable.


12. Building Digital Fortresses for Unmatched Security (Cinque Terre - Cliffside Villages)

Back to Cinque Terre’s cliffs, those villages weren’t just scenic—they were fortresses. Clinging to sheer rock, lashed by storms, they dared invaders to try. Comfort took a backseat to survival; the payoff was impregnability. It wasn’t easy living, but it was safe living, a trade-off that kept them standing through centuries of chaos.

Cybersecurity demands that same steel. It’s not fun—think patching servers at 3 a.m. or chasing false positives—but in banking, where data breaches bleed trust and cash, it’s non-negotiable. Layered defenses, intrusion detection, relentless testing—these are our cliffs. Ease is nice, but security’s the hill we die on. No one’s hauling siege towers up your firewall, but don’t get cocky.


13. Long-Term Planning for Sustainable Success (Tuscany - Vineyards)

Leaving the coast, we sink into Tuscany’s vineyards, where rows of Sangiovese vines stretch toward the horizon. Vintners here play the long game—planting today for a harvest five, ten years out. No hacks, no haste; just soil, sun, and patience. Rush the process, and you’re sipping vinegar. It’s a quiet reminder that quality endures when you think beyond the now.

Tech’s hooked on instant gratification—ship it, fix it later—but banking can’t afford that. Technical debt festers, scalability stalls. Invest in modular designs or robust testing now, and you’re sipping Brunello later. Markets shift, regs tighten; a decade-out mindset keeps you ahead. Vineyards don’t sprint, and neither should your roadmap.


14. Resilience through Preparedness (Herculaneum and Pompeii - Preservation)

Tuscany’s peace fades as we revisit Herculaneum and Pompeii, cities stopped cold by Vesuvius. Their frescoes and mosaics survive, a haunting gift from tragedy. The residents didn’t see it coming, but their loss screams a lesson: prepare for the worst, and something endures. Resilience isn’t luck—it’s planning.

In tech, this is disaster recovery—redundant servers, real-time backups, chaos drills. For banks, where a glitch can tank a trading day, preparation’s not optional. When—not if—trouble hits, will your systems shrug it off? The ancients didn’t have cloud restores, but we do. Use them. Lava’s off the table, but a DDoS attack isn’t.


15. Building on Legacy for Integrated Solutions (Rome - Historical Layers)

We end where we began: Rome, a city stacked like a lasagna—Etruscan tombs under imperial forums under Renaissance domes under espresso bars. Each layer leans on the last, blending past and present into a chaotic, beautiful whole. It’s not about scrapping the old; it’s about weaving it into the new, creating something timeless.

Tech’s Rome is our legacy code—those ancient mainframes still ticking in bank basements. Don’t torch them; integrate them. APIs can bridge COBOL to cloud, turning relics into assets. In banking, where stability’s as crucial as speed, this hybrid approach wins. Old and new aren’t enemies—they’re partners. Your system’s a tiramisu: a little dusty, a little modern, all delicious.


The Italian Blueprint

From the Colosseum’s arches to Tuscany’s vines, Italy’s past isn’t just history—it’s a playbook for our digital present. Scalability, collaboration, security, patience—these threads tie Rome to your server room. The ancients didn’t have Kubernetes or compliance audits, but they’d nod at our struggles. So, as you architect your next platform or debug your next outage, channel your inner Roman—or Medici, or vintner. Build smart, build bold, build lasting. And maybe keep some Aperol Spritz or Negroni on hand for the victories.

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Itinerary, anyone? In my favorite Freeform, no less!


Komal Desai

Executive Director Payments at Morgan Stanley

5mo

A nice one Kundan Sen!

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Dibakar Bhattacharyya

AI | Technical Program Management | Data & Analytics | SAP

5mo

It was a great read....loved the comparison. Thanks Kundan Sen for sharing

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