The Patch Playbook | Edition 005

The Patch Playbook | Edition 005

What Carriers Are Digging Into...and How to Close the Gap Before It Costs You

Insurance renewals aren’t what they used to be.

Ten years ago, a clean loss history and a few COIs might’ve been enough. Not anymore.

Carriers are asking harder questions. They're digging into the “how” behind your operation, not just the “what.”

Why? Because loss trends are rising, litigation is more aggressive, and underwriters are getting smarter (and more cautious).

If you’re in the oilfield service space, you need to know what’s coming under the microscope before it hits your rates.

Let’s break it down:


🔍 1. Safety Culture Beyond the Manual

You’ve got a safety program...but is it working? Carriers want evidence that your team isn’t just trained, but actively engaged in safety.

They're looking for:

  • Documented toolbox talks
  • Corrective action records
  • Crew buy-in on protocols
  • Site-level safety audits and follow-up

What to do: → Track safety meetings and attendance → Create a simple log for corrections and retraining → Involve field supervisors in shaping policy updates


📂 2. Subcontractor Controls

If you’re using subcontractors (and almost everyone is), carriers want to know:

  • Are you collecting certificates and verifying endorsements?
  • Are you auditing safety compliance on-site?
  • Are subs signing consistent contracts with clear risk transfer language?

What to do: → Build a subcontractor onboarding checklist → Require non-negotiable endorsements like Additional Insured (CG 20 10 + CG 20 37), Waiver of Subrogation, and Primary/Non-Contributory status → Maintain active renewal tracking — expired COIs are a red flag


🧯 3. Claims Management Process

A company’s claims history doesn’t just tell insurers what happened — it tells them how you responded.

Are you:

  • Reporting claims immediately?
  • Conducting internal investigations?
  • Offering return-to-work options?
  • Following up with adjusters to keep things moving?

What to do: → Assign a point person to own claims handling → Set up a 24–48 hour internal claims response protocol → Implement light-duty programs to reduce lost time claims


🚛 4. Fleet and Driver Oversight

Auto liability is one of the biggest cost drivers in oil & gas. Carriers are looking for more than insured trucks; they want proof of driver management.

They’re digging into:

  • MVR monitoring
  • DOT file compliance
  • ELD reports and violation trends
  • Pre and post-trip inspection logs

What to do: → Use digital systems to track driver compliance → Conduct quarterly internal DOT audits → Implement driver training refreshers — especially after incidents


📉 5. Loss Trend Insights

One bad year? That’s insurance. Three bad years with the same root cause? That’s a risk management failure.

Carriers want to see your plan for addressing loss trends and proof that you're acting on it.

What to do: → Review loss runs quarterly, not just at renewal → Identify trends by type, location, or employee group → Turn that insight into training, controls, or equipment changes


🏁 Bottom Line

Underwriters aren’t just pricing policies, they’re evaluating operational maturity.

If you can’t show how you’re managing risk across your subcontractors, safety program, drivers, and claims, they’ll assume you’re not.

And when that happens, the gap between what you’re paying and what you could be paying… gets wide, fast.


Want help preparing for your next renewal?

I work with oilfield companies to close compliance gaps and position themselves better with underwriters, not just quote and hope.

Shoot me a message on LinkedIn or email me at caden@bralyinsurance.com. Let’s make sure you’re not leaving money (or risk) on the table.

You can also schedule a meeting with me at the link below:

Caden's Booking Link


Coming Next in The Patch Playbook: 🔥 Top Claim Scenarios That Hammer Oilfield Companies — and How to Stay Off That List

#Oilfield #RiskManagement #InsuranceRenewal #Compliance #Underwriting #ThePatchPlaybook #Operations #SafetyCulture #FieldService

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