Sector Spotlight: Transaction Fraud Systems
JULY 8, 2025
By: Tyler Brown
Fraud detection and prevention systems play a crucial role in protecting financial institutions (FIs) from financial losses and reputational damage while ensuring compliance with applicable laws. These tools identify suspicious activity and mitigate fraud to avoid financial damage to the FI or its customers. Effective fraud systems help manage operational costs and support an institution’s growth by enabling more, faster, and lower-friction transactions at a low successful fraud rate.
This Sector Spotlight covers fraud systems for payments rails that FIs directly enable access to for their customers. The three key types of products that are adjacent to transaction fraud management are KYC, AML monitoring, and authentication.
We do not cover fraud systems that are sold primarily to nonbanks, directly or through distributors (e.g., acquiring banks, payment gateways, payment processors) but offer examples in our supplementary list. Many of these systems are designed to mitigate card-not-present fraud (merchants are liable for fraudulent card-not-present transactions by card network rules) and chargeback fraud (the acquiring bank may hold the merchant liable and debit its account). They may also cover ACH transactions in this context.
Bank-focused fraud systems address the following:
What’s going on in transaction fraud systems
As FIs adopt new rails and as fraud technology evolves, so does fraud. Each rail brings different transaction speeds, authentication standards, and processing flows, forcing fraud systems to adapt. Early fraud tools were designed for slower, manual environments like checks and wires, but the growth of digital payments and higher transaction volumes has made automated, real-time detection essential.
Below is a look at the latest developments in fraud systems across categories:
Checks
Check fraud prevention systems have evolved in the two decades following Check 21’s implementation by Regulation CC. By enabling the use of substitute checks and electronic image clearing, Check 21 shifted check fraud management from physical document review to electronic verification. Modern check fraud systems incorporate image analysis tools, based on increasingly sophisticated machine learning algorithms, that flag forged, altered, or counterfeit checks, incorporate check fraud data from consortia, and reference a depositor’s patterns of behavior while taking inputs from different deposit channels.
ACH
The ACH networks process by far the most transactions of any rail. FedACH processed 20.1 billion items in 2024, and The Clearing House’s EPN processed 20.7 billion transactions. ACH fraud isn’t as pervasive as check fraud, however: Depository institutions filed 204,927 suspicious activity reports (SARs) for ACH in 2024, up from 143,269 in 2020. They reported 521,036 check-related SARs in 2024, up from 216,963 in 2020, on lower volume. But faster payments leave less time to claw back a transaction: NACHA estimates that about 80% of ACH network volume settles in one day or less. More sophisticated account takeover protections and machine learning-driven payment fraud detection have made ACH fraud more difficult despite the high transaction volumes.
Real-time payments
Batch-based fraud systems and manual reviews characteristic of check, ACH, and wire fraud management are not sufficient for real-time payments. Key factors influencing fraud systems designed for real-time payments are, first, which institutions originate real-time payments and their risk tolerance, and the overall modernization of transaction fraud software. Low transaction volume relative to other rails creates a low base for fraud (FedNow processed 1.51 million payments in 2024, totaling $38 billion, and RTP processed 343 million payments in 2024, totaling $246 billion). The high volume of real-time payments originated by the largest FIs (TCH-owner banks among them) lends itself to custom fraud solutions, but as other institutions warm to sending real-time payments, third-party solutions should become more popular.
Wires
For FIs that don’t process many wires, there hasn’t been a strong need for wire transfer fraud systems to evolve. Not much on the backend has changed since the mid-1990s, and the FedWire and CHIPS (TCH) networks are still characterized by few transactions, high average transaction value, and intensive manual fraud checks. (In 2024, FedWire initiated 209.9 million transfers with a $5.4 million average value, and TCH’s CHIPS processed 142.0 million total transactions with a $3.3 million average value). But wires are susceptible to push-payment fraud like other electronic payment channels, and modern fraud prevention systems add layers of authentication and integrate sophisticated identity tools to verify the payor and payee.
Cards
According to network rules, liability for potential losses related to card fraud differs for issuing banks, acquiring banks, and merchants, which then dictates the fraud systems they need. Changes to liability, card security, and use of payment channels complicate different players’ needs. (This Sector Spotlight focuses on solutions that are most appropriate for banks involved in card transactions.) Issuers’ adoption of EMV chips in the last decade has lowered the risk of card-present fraud, and merchants have generally been liable for card-not-present fraud. But systems must still detect unusual card-present behavior, and banks need to meet requirements for the 3D Secure authentication protocol.
Transaction fraud systems vendor snapshot
Fraud solutions are typically designed around the types of fraud they handle. Companies frequently offer fraud solutions for more than one payment rail, and features may be offered as modules for an enterprise fraud solution. A bank or credit union’s choice of payment fraud systems depends on its business and functional requirements; payment fraud prevention needs are typically based on rails offered and payment volume.
Here’s a snapshot of transaction fraud systems. The list is representative, and our analysis is based on the best available public information:
What to look for in transaction fraud systems
Fraud systems for FIs vary; they span from single-rail point solutions to enterprise fraud systems. Features to watch for in all of them include:
The Case for Best of Suite
By: Kate Drew
July 9, 2025
When I started my first job as an equity research analyst years ago, our training director gave me a piece of advice. He said, “It’s better to be wrong with The Street than to be wrong on your own.” He was telling me not to bet against the pack, even if I had a good reason to.
Why not? Too risky.
This is an idea I think many bankers feel deeply. In a highly regulated industry, it can be terrifying to break away from established technologies, those employed by your peers, even if doing so promises benefits. This is why, despite plenty of conversation around best of breed technology approaches — by which a bank gets its technology from an array of handpicked providers — many community banks still opt for best of suite, meaning they get their technology largely from a handful of well-known vendors.
Industry observers and consultants will often talk about best of breed as the future and best of suite as the past. Best of suite gets a bad rap as outdated and not sustainable. I’ve talked about this myself, and I do think it’s probably true at a high level. But there is nuance in this discussion that often gets left out — past and future is too simplistic; it’s more about who you are as a bank and what works for your institution. For example, for an institution with limited resources, managing the complexity and risk associated with a multipronged vendor strategy may simply be too much. And that’s okay.
The bigger question should be, “What technology stack do I need to support my business strategy?” Every bank is about 90% the same and 10% unique. That 10% is where the future lies. Figure that out, and how to support it from a technology perspective, and you’ve got a real shot at thriving long term. If you’re an institution that can accelerate that 10% through best of suite, then that’s your answer.
However, in taking such an approach, your choice of vendors becomes very, very important. You’ll need to look for providers that are strategic, able (and willing) to co-create with their clients, and build to an agile yet rich roadmap. Additionally, you’ll need to have a clear vision of your own strategy and be able to articulate the bank’s technology needs. Tight integration between your business strategy and your technology strategy is key.
Now, I don’t think the advice I received was totally right. There are certainly instances where breaking from the pack is warranted in different contexts or we’d never have any innovation at all. But, sometimes, it does make sense. My goal is to let any bank struggling with this, any institution feeling that an inability to evaluate and manage a portfolio of vendors is holding its business back, that you’re not necessarily behind the curve. What makes an institution ahead or behind is very much specific to that institution and whether it’s done the strategic work necessary to support a long-term future. From that perspective, technology is the easy part. Once you know what you need, you can go and get it — no matter who it’s from.