SHIFTING TO RATIONAL COMPLEX PROBLEM-SOLVING APPROACHES – LEARNING OBJECTIVE 3

The third objective of the programme on “Navigating Complex Problem Solving in Organisations” focuses on the basic idea of Complex Problem Solving – finding a creative and innovative manner to find the root cause of a problem. The session will teach participants time-tested tools to help break down a problem to understand it, generate ideas to solve the problem and evaluate those ideas to find the most effective solutions.

The underlying approach is to do this in a structured, logical, step-by-step way and to avoid relying solely on experience and personal biases.  The programme will introduce ideas, skills, and techniques to help leaders in organisations effectively apply research and step-by-step logical thinking to develop and test hypotheses.  This is necessary for generating and synthesising solution options in agile and innovative decision making to resolve complex problems. Most important, is also the ability to engage in creative thinking through brainstorming (divergent thinking) and analytical prioritisation of the best solutions (convergent thinking). 

Dela Evans will delve into a highly effective matrix comprising methodologies leaders can use depending on the level of complexity and uncertainty of problems in organisations; and advanced methods and techniques to apply to problems with either linear or non-linear relationships.

We invite you to call 0247665283 or visit www.ieyamson.com/ncpo/ to register and join the Navigating Complex Problem Solving in Organisations programme by Ishmael Yamson & Associates on March 24 and 25.

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