Transformation Through Talent, Tech, and Tax: Your Mid-Year GBS Check-In
Hello and welcome back to Shared Services Weekly!
As we cross the halfway mark of 2025, transformation continues to define the global business services landscape. This week, we want to know: Do you believe intelligent automation will completely transform shared services in the next five years? Share your view in our LinkedIn poll
Now, let’s dive into this week’s key insights, events, and resources reshaping the future of GBS.
Intelligent Automation: From Strategy to Execution
With AI evolving faster than most strategies can keep up, many GBS leaders face siloed solutions and unclear ROI. In the webinar The Real AI Story: What AI Pacesetters Are Adopting (and what they're avoiding), hear from Takeda’s Peter Galik and GBS leader Nate Aschenbach on how a unified, platform-led AI strategy can scale transformation. Secure your place now, to rethink your AI roadmap.
With regulatory complexity rising and traditional automation falling short, GBS leaders are rethinking compliance strategies. In the webinar Mastering Tax Compliance with AI Agents, E.ON shares how they fast-tracked the deployment of Agentic AI for VAT compliance across Europe, delivering measurable value in just weeks. PwC outlines a proven framework for sustainable success. Register now to unlock the full case study and methodology.
Future of Work and Talent Transformation
Onboarding is no longer just a checklist, it’s a strategic opportunity to drive long-term engagement and retention from day one. The whitepaper Engage, Empower, Retain: How AI and Mindset-Centric Design Transform Onboarding into a Powerhouse for Talent Success reveals how forward-thinking organizations are reimagining onboarding with AI, immersive technology, and a mindset-driven approach. With insights from ISG, Wipro, Microsoft, and a Lufthansa case study, this is your guide to building a more connected, productive workforce. Download the whitepaper to get started.
Finance, Compliance, and Payments Transformation
As GBS evolves from a cost center to a strategic enabler, payment operations are becoming a key driver of transformation. In the report The Strategic Shift: How Modern Payments Redefine Finance Leadership, explore how automation, AI, and smarter payment strategies are helping CFOs reduce inefficiencies and create value. Download the report to uncover how modern payments are reshaping finance.
E-invoicing and Continuous Transaction Controls (CTC) are becoming global standards and a strategic priority. In E-Invoicing & CTC 101: Foundations for Tax Compliance and Digital Transformation, experts from Thomson Reuters explain what’s changing, what it means for your tax operations, and how to future-proof compliance with a practical roadmap. Secure your space now to build your compliance blueprint.
The month-end close no longer needs to be manual, delayed, or error-prone. In the webinar The Touchless Close: Accelerating R2R Through AI and Automation, discover how Aico’s intelligent automation is transforming the Record-to-Report process for accuracy, speed, and compliance. Sign-up now to explore a smarter way to close the books.
Order-to-Cash Optimization
The order-to-cash process is ripe for transformation and in 2025, GBS leaders have powerful new tools at their disposal. The Future of O2C: All Access webinar series explores how Agentic and Generative AI, hyperautomation, and advanced customer segmentation can unlock greater efficiency, improve cash flow, and enhance the customer experience. Register now to access the full series.
Thanks for reading!
The SSON Digital team