The Ultimate Guide to Crafting a Compelling Value Proposition

The Ultimate Guide to Crafting a Compelling Value Proposition


What is a Value Proposition?

A value proposition is the clearest way to communicate why a customer should choose you over the competition. It’s not just about what you do—it’s about the difference you make.

For a value proposition to be effective, it must:

Resonate – Speak directly to your customer’s priorities and pain points.

Differentiate – Show how you stand apart in ways that matter.

Substantiate – Prove you can deliver on your promise.

The Three Levels of a Value Proposition

However, a great value proposition isn’t one-size-fits-all. The most effective sellers tailor their messaging at three levels:

1️⃣ Segment-Level Value Proposition (Broad Market Fit)

  • Who it’s for: An industry or business segment.

  • Purpose: Explains how you help businesses like theirs.

  • Example: "We help B2B technology companies shorten sales cycles and improve close rates through value-based selling."

2️⃣ Customer-Level Value Proposition (Tailored to a Specific Business)

  • Who it’s for: A specific customer within that segment.

  • Purpose: Shows how you help them based on their challenges.

  • Example: "For [Customer Name], we reduce discounting and increase revenue per deal by training sellers to communicate business impact effectively."

3️⃣ Individual-Level Value Proposition (Personalized for Decision-Makers)

  • Who it’s for: A specific stakeholder (CEO, CFO, Sales Director).

  • Purpose: Speaks directly to their role, goals, and concerns.

  • Example: Our approach will help you ensure your team are having customer first rather than product first sales conversations, helping you reduce sales cycle times and improve margins.


Step-by-Step: Crafting Your Value Proposition

Step 1: Identify Your Customer’s Key Priorities

Ask yourself:

  • What challenges do they face at the segment, customer, and individual level?

  • What outcomes are they trying to achieve?

  • What would success look like for them?

Tip: Your value proposition should start with the customer’s world—not your product.

Step 2: Define Your Unique Value

Consider:

  • What do we do that helps the customer solve their problems?

  • How is our approach different from (and better than) competitors? (and valued by the customer)

  • Why should they believe us?

Formula: We help [ideal customer] achieve [key outcome] by [unique approach], leading to [measurable impact].

Step 3: Structure Your Value Proposition

A compelling value proposition should be:

1️⃣ A Clear Headline – Summarize your core benefit in one sentence. Example: "We help sales teams win more deals, more profitably, without dropping their price."

2️⃣ A Brief Explanation – Explain how you deliver that benefit. Example: "Our proven 5-step Value Selling process helps sellers communicate impact, differentiate from competitors, and close deals profitably."

3️⃣ Proof & Credibility – Back it up with data, case studies, or testimonials. Example: "Teams using our framework see a 23% increase in deal conversion rates within 6 months."


Step 4: Test & Refine

Your value proposition isn’t set in stone. Test it with customers, refine the wording, and make sure it resonates.

Quick Check:

✅ Does it focus on outcomes, not features?

✅ Would your customer pay more because of it?

✅ Can you prove it?


Common Pitfalls to Avoid

Too Generic – "We provide high-quality solutions." (So does everyone.)

Too Product-Focused – "We offer the best software with X features." (Features aren’t value.)

No Proof – If you can’t back it up, it won’t convince.


Your Next Step

Your value proposition is key - it's the answer to the customer's question "Why should I choose you?" Want to sharpen yours? Check out my website www.axaiavalue.com and let’s have a quick chat http://bit.ly/mikesdiary

Ed Arnold

I quantify the value that products deliver to customers.

3mo

I like the idea of distinguishing the 3 levels. My two cents is that the top-most level is a statement of the value strategy and that the audience for this is wider to include investors and competitors. For me, I like to refer to the other two levels as "value stories." I presented this idea at a recent PPS conference, see a summary at: https://www.ibbaka.com/ibbaka-market-blog/how-to-write-a-compelling-value-story?rq=arnold

Mauris Othuke

High ticket sales closer

3mo

Good question. Whenever you’re presented with this question, as someone in sales, the best way I’ve found to answer this is state your most important win, then ask what they want “Great question. So we help business owners close 20% more deals in the first 15 days. But if you don’t mind me asking, what is more important to you when hiring a closer”

• Mark Stiving, Ph.D.

Win More Business at Higher Prices | Speaker, Author

3mo

Michael, Can you provide an example? We might have different perspectives of what a value prop is and does. I think of it as a high-level statement to gain attention. Something you would put in your marketing. Some of the details you mentioned I would have put in the value communication with individual buyers. How do you see it?

John Ray

Helping Expert Service Professionals Raise Their Confidence, Value, and Pricing | Author | Speaker | Podcast Host

3mo

"Your value proposition should start with the customer’s world—not your product." Always and everywhere, no exceptions. Excellent post, Michael Wilkinson!

Peter C Smith BA CEng. MIET MICM MIC FRSA

Business Owners and CEO’s Enjoy Their Businesses More

3mo

This is an essential resource from anyone wishing to engage with a prospect from Michael Wilkinson. Check out this illuminating article now.

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