Unlocking the Hidden Costs of In-House ERP Administrator for NetSuite CEOs, CFOs, and CTOs

Here’s the question: is your in-house approach truly serving your organization’s long-term vision? While the idea of internal NetSuite Administrator might seem like a logical choice, the challenges it brings often outweigh the perceived benefits—especially for forward-thinking executives like CEOs, CFOs, and CTOs.

Let’s unpack why this approach may be holding your company back and explore a better way forward.

The Hidden Price of Internal System Management

1. Escalating Costs

• Salary Inflation - The demand for skilled NetSuite administrators has driven salaries sky-high. On top of that, benefits packages, bonuses, and retention incentives inflate costs, leaving less room for strategic initiatives.

• Ongoing Training - Technology doesn’t stand still, and neither can your administrator. Keeping an internal expert up-to-date with new NetSuite functionalities and compliance standards demands constant investment in training—a recurring expense that doesn’t always yield immediate ROI.

2. Turnover Risks

When a NetSuite administrator leaves, they take critical knowledge with them. This departure can cause operational disruptions, downtime, and additional costs as you scramble to find and train a replacement—not to mention the time lost to recruitment.

3. Underutilized Potential

ERP systems like Oracle NetSuite are complex and capable of driving transformational business outcomes. Yet, when managed reactively, these systems often become underutilized tools, leaving untapped opportunities for optimization, cost savings, and growth.

Rethinking ERP Management for the Future

Instead of pouring resources into the never-ending cycle of hiring, training, and replacing internal administrators, innovative leaders are looking outward. Here are the strategies shaping the future of NetSuite management and governance:

1. Augmenting Knowledge Transfer - Develop systems to ensure critical NetSuite knowledge doesn’t live with a single person. Documentation, cross-training, and centralized repositories for processes and workflows can mitigate the impact of turnover.

2. Automating the Mundane - Leverage technology to automate routine administrative tasks, enabling your team to focus on strategic, value-driving activities rather than firefighting operational issues.

3. Embracing Managed Services - Managed Services Provider (MSP) doesn’t just fill gaps—it elevates your NetSuite usage and governance strategy. By partnering with an MSP, you gain access to a diverse team of specialists who bring cross-industry expertise, scalability, and continuity to your operations.

Why Etter+Ramli is the Strategic Partner You Need

At Etter+Ramli (E+R), we’re redefining what ERP management looks like for modern businesses. Here’s how we deliver value:

• Broad Expertise : Our team’s multi-industry experience unlocks insights that internal teams often overlook, helping you identify opportunities for workflow optimization and cost reduction.

• Risk Mitigation : We provide seamless continuity, eliminating the downtime and inefficiencies that come with staff turnover.

• Future-Proof Solutions : From scaling operations to compliance and security, our proactive approach ensures your ERP system grows with your business.

Ready to Transform Your Approach?

The question isn’t whether you can afford to outsource your NetSuite Administrator; it’s whether you can afford not to?

The complexities of today’s NetSuite systems require a level of specialization and agility that in-house teams rarely achieve alone. By partnering with Etter+Ramli (E+R), you’re not just outsourcing a function—you’re investing in a strategic advantage. Let’s uncover the expertise you didn’t know you were missing.

Embrace the full capabilities of NetSuite, and set a new standard for efficiency and success in your industry.

Etter+Ramli pledge to run your NetSuite better than you can run NetSuite for yourselves.

To explore the benefits of retaining Etter+Ramli as your Managed Success Provider, contact Todd Kimpton, Ria Rodriguez Richardson or visit the website for a free consultation today. Subscribe to our Newsletter: SuiteWords of Etter+Ramli to stay up-to-date with the latest trends on NetSuite, tips n’ tricks, productivity solutions, and events.

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