This week in process excellence
Another busy week draws to a close in the world of process excellence!
Some of the world’s biggest brands and hottest topics made the headlines as artificial intelligence (AI), automation, digital transformation and automation continue to redefine process excellence in the modern era.
Here’s our weekly roundup of the biggest stories that featured on PEX Network this week!
AI adoption accelerates across all industries
AI adoption is accelerating across all industries – including those less obviously exposed to AI technology. That’s according to PwC ’s 2025 Global AI Jobs Barometer. PwC analyzed nearly a billion job ads in six continents across 80 industries to determine AI’s impact on jobs, skills, wages and productivity.
The findings show that the skills sought by employers for AI-exposed jobs are changing 66 percent faster than for other roles, while workers with AI skills command a 56 percent wage premium – up from 25 percent last year. What’s more, rather than taking jobs, the report suggests roles are growing in virtually every AI-exposed occupation.
Industries more exposed to AI have a three-times higher growth in revenue per employee, with AI making workers more productive and enabling them to create more value, according to PwC. Since 2022, revenue growth in industries best positioned to adopt AI has nearly quadrupled. This suggests that investments in AI are paying off.
Wages are also being impacted, rising twice as quickly in those industries most exposed to AI compared to those least exposed, PwC found. Wages are rising for AI-powered workers even in the most highly automatable roles, suggesting that concerns that AI is devaluing automatable roles in the aggregate may be misplaced.
The value that AI-powered workers bring is apparent in the wage premium for workers with AI skills like prompt engineering, PwC stated. “We compared the wages of workers in a given occupation who differ only on whether they have AI skills. We found that on average, the wages of workers with AI skills were significantly higher. What’s more, every industry we analyzed pays wage premiums for AI skills,” PwC wrote.
“This acceleration demands action,” said Peter Brown MBE, global workforce leader at PwC. “To stay competitive, leaders need a clear, data-driven view of their workforce’s skills gaps and a plan to close them. The choices made today around roles, reskilling and workforce design will shape an organization’s future in the AI era.
PEX Network also published AI lessons from Walmart, Mars, The HEINEKEN Company & Microsoft! - You can review all the lessons learned from All Access: AI in PEX 2025 here.
United Airlines modernizes infrastructure to enhance critical operations & boost digital transformation - read the full article here.
Celonis & peech optimize retail & CPG operations with new inventory lifecycle solution - read the full article here.
Fujitsu reveals new business strategy to accelerate digital transformation of financial institutions - read the full article here.
Accenture helps Reserv transform insurance claims processes - read the full article here.
