Xpan’s Credo, our Culture in Action

Xpan’s Credo, our Culture in Action

At Xpan, our credo is more than a value statement — it’s our culture in action. It defines who joins our team, how we work, and remains the foundation of our operating principles for every team member. It sets the tone in our collaboration with our global partners. Grounded in four key principles — We’ve Got Your Back, We Dream Big, We Keep It Real, and We Love What We Do — our CREDO sets the tone for a workplace built on support, innovation, integrity, and joy.

Each credo principle spans across 4 dimensions, starting with the individual and how we show up, especially when no one is watching. The second is within our team, guiding our playbook for every standard operating procedure and project workflow. Thirdly is within the collaborative relationship we have with the many global partners that put their trust and commitment into the work we do. And lastly, our hope is that this credo spans beyond our work and into the communities in which we work, live and play.

We've Got Your Back

We’ve Got Your Back signals our commitment to one another. It’s a promise to lead with humility, empathy and respect — internally and externally. It means we show up to meet our clients where they are and work together to develop a path forward. When obstacles arise, as they inevitably do, we step into them and work hard to create better outcomes. We foster trust through consistent support and show up for our clients and colleagues, especially when it matters most.

We Dream Big

We Dream Big reflects the ambitions that define our future. As perpetual learners and innovators, Xpaners are driven by curiosity and the desire to create meaningful change through educational technology. It means we look past preconceived ideas and limitations that may be imposed by external factors to think of the “third option”. The pace of change is ever increasing, so we ensure we have a line of sight on your future, while reducing the risk of early adoption.

We Keep It Real

We Keep It Real grounds us. We value transparency, integrity, feedback and the candour required to accomplish truly collaborative and challenging learning solutions. Having a safe environment to be authentic with an open mind and heart allows our team to thrive. Real feedback helps us earn, learn and grow and see our blind spots. Success only happens when we are honest — with each other, with our partners, and with ourselves.

We Love What We Do

And finally, We Love What We Do is at the heart of Xpan. Passion fuels our work and laughter fills our virtual hallways. We know the impact our work makes in the community and it fills our hearts to know the value that learners get from the experiences we produce. It’s inspiring to know that the learning solutions we produce can change lives, enable people to improve their employment, complete their academic pursuits, or get a better grasp on important information that might influence their lives in some way. We know excellence thrives when people feel both inspired and connected. Having fun matters.

We will be unpacking each of these values — what they mean, how they show up in our work, and why they matter, in future blog posts. We’ll dive into each, beyond the words and into how this living force shapes every conversation, decision, and deliverable.

Our CREDO ensures that as we grow and evolve, we never lose sight of what makes Xpan special: people who care deeply, think boldly, act authentically, and find joy in the journey.


At Xpan, our credo is more than a value statement — it’s our culture in action. It shapes who we are, how we collaborate, and how we show up for our clients and each other. It’s not just something we say—it’s something we live every day. Explore more stories, insights, and resources that bring the Xpan credo to life.

Explore Resources

As we explore upcoming blogs in this series, we invite readers to engage with the content, share their thoughts, and join us on our journey of lifelong learning and empowerment.

Contact Us

Contact Xpan to learn more about how you can engage, educate, and empower your learners today!


Saloni Sheth

Empowering Workforces Through Scalable Learning Experiences l Account Executive at Xpan

2mo

Engage, Educate, Empower #XpanCredo style.

Tim Heinrichs

VP Business Development @Xpan | PSM Advocate @RskLess | Learning and Growing

2mo

These four elements are why our clients keep choosing Xpan as their partner in their learning and development programs. We #showup!

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