About
With a deep-rooted passion for enhancing human connection and fostering community, I have…
Articles by Ebony
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Your Cost-Cutting Strategy is Missing a Key Piece
Your Cost-Cutting Strategy is Missing a Key Piece
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
1 Comment -
Preparing Healthcare for the Next Demographic Shift
Preparing Healthcare for the Next Demographic Shift
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
2 Comments -
The Hidden Cost of Administrative Burden on Patient Care
The Hidden Cost of Administrative Burden on Patient Care
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
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Revenue Cycle Management - Where Patient Experience Meets Financial Health
Revenue Cycle Management - Where Patient Experience Meets Financial Health
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
3 Comments -
Contact Center KPIs That Actually Matter for Patient Experience
Contact Center KPIs That Actually Matter for Patient Experience
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
3 Comments -
The Patient Access Paradox - Speed vs. Quality in Healthcare
The Patient Access Paradox - Speed vs. Quality in Healthcare
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
1 Comment -
The Future of Patient Access: Lessons from Value-Based Care
The Future of Patient Access: Lessons from Value-Based Care
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
1 Comment -
Is Your Contact Center Your #1 Secret Weapon for Patient Experience & Health Equity?
Is Your Contact Center Your #1 Secret Weapon for Patient Experience & Health Equity?
In today's healthcare landscape, optimizing patient and member experience is paramount. Yet, traditional clinical care…
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Building Technology that Patients Actually Trust
Building Technology that Patients Actually Trust
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
2 Comments -
Beyond Satisfaction Scores: The ROI of Trust-Based Patient Experience
Beyond Satisfaction Scores: The ROI of Trust-Based Patient Experience
As a strategist who has spent years at the intersection of healthcare, technology, and patient experience, my mission…
Activity
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I thoroughly enjoyed the ACHE of Georgia lunch and learn series for September. It was great to hear Chris Chelette Devin H. And Christopher M. Kane…
I thoroughly enjoyed the ACHE of Georgia lunch and learn series for September. It was great to hear Chris Chelette Devin H. And Christopher M. Kane…
Liked by Ebony Langston
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Last night, the Sheriff’s Indian Advisory Council had the honor of hosting our annual banquet, where we recognized community leaders and partnerships…
Last night, the Sheriff’s Indian Advisory Council had the honor of hosting our annual banquet, where we recognized community leaders and partnerships…
Liked by Ebony Langston
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Your Best People Have Already Quit. They Just Haven't Left Yet. If you’re a people leader, can you see the signs when your team stops going above…
Your Best People Have Already Quit. They Just Haven't Left Yet. If you’re a people leader, can you see the signs when your team stops going above…
Liked by Ebony Langston
Experience
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Education
Licenses & Certifications
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AI in Healthcare Specialization
Stanford University
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Certified Diversity Professional
Institute for Diversity Certification
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Volunteer Experience
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Mentor
Global Mentorship Initiative
- Present 5 years 4 months
Education
Mentoring college students in South Africa to prepare them for their first career job. I provide guidance in the following business areas:
- Professional networking and LinkedIn
- Career planning and SMART goals
- Global business communication skills
- Job search and interview best practices
- How to excel in the workplace environment
Organizations
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International Association of Women
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National Black MBA Association
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Recommendations received
5 people have recommended Ebony
Join now to viewMore activity by Ebony
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For the Black woman who is burnt out. Do this now 👇🏽 1. Give less than 50% today. 2. Commit to a no shame day. 3. Ask yourself these 3 questions:…
For the Black woman who is burnt out. Do this now 👇🏽 1. Give less than 50% today. 2. Commit to a no shame day. 3. Ask yourself these 3 questions:…
Liked by Ebony Langston
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During the 80th United Nations General Assembly in New York, I had the honor of being a special guest at a high-level side event hosted by Her…
During the 80th United Nations General Assembly in New York, I had the honor of being a special guest at a high-level side event hosted by Her…
Liked by Ebony Langston
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Sis, Don’t Get Mad. Make Money💰💰💰 Real talk: whether you are one of the 400k Black Women who has been fired under this administration or your…
Sis, Don’t Get Mad. Make Money💰💰💰 Real talk: whether you are one of the 400k Black Women who has been fired under this administration or your…
Liked by Ebony Langston
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When Hoda Kotb is around, anything feels possible. ✨ We’re thrilled to announce she’ll be joining us at ChiefX NYC for an intimate fireside chat…
When Hoda Kotb is around, anything feels possible. ✨ We’re thrilled to announce she’ll be joining us at ChiefX NYC for an intimate fireside chat…
Liked by Ebony Langston
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