Articles by Ross
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Choice, Transparency, & Freedom - The Future of Extra Services in Residential Aged Care
Choice, Transparency, & Freedom - The Future of Extra Services in Residential Aged Care
From 1 November 2025, providers are prohibited from entering into new “additional service fee” or “extra service fee”…
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Support at Home IT System: will the 1st of November hold?
Support at Home IT System: will the 1st of November hold?
The Australian Government’s Support at Home reform was originally scheduled to go live on 1st July 2025, but with just…
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Adapt or Die: 10 Moves Home Care Providers Must Make Now
Adapt or Die: 10 Moves Home Care Providers Must Make Now
There’s a lot of anxiety in the industry right now. You hear the lobbying, the threats of “lowering care standards,”…
13 Comments -
Why I Support - Support at Home
Why I Support - Support at Home
I know I’m going against the tide here. The commentary from the industry has been overwhelmingly negative and in terms…
6 Comments -
Is the rollout of Support at Home being driven by an Excel spreadsheet... instead of structural change?
Is the rollout of Support at Home being driven by an Excel spreadsheet... instead of structural change?
Some of Australia’s largest home care providers have started releasing their updated Support at Home pricing — here is…
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In-Home Care Independence Explorer: What Level of Control Is Right for You?
In-Home Care Independence Explorer: What Level of Control Is Right for You?
When it comes to in-home aged care, independence means different things to different people. Some older Australians…
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Planning In-Home Care Under Support at Home? Start Here
Planning In-Home Care Under Support at Home? Start Here
Australia’s aged care system is changing. From mid-2025, the new Support at Home program will replace the current Home…
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Redefining Care: Self-Management Across All Home Care Models
Redefining Care: Self-Management Across All Home Care Models
There’s no official government definition of self-managed home care, but it’s a term that clients and providers often…
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10 Must-Knows - New Rules of ageing well in Australia
10 Must-Knows - New Rules of ageing well in Australia
Many Australians have contributed through a lifetime of taxes — and in return, the government has established Support…
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Aged Care Funding Is No Longer Monopoly Money
Aged Care Funding Is No Longer Monopoly Money
Australia’s home care system has long operated in a way that many found difficult to understand — and even harder to…
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🚀 What an incredible #BigSummit2025 in Sydney! We are proud to share that Kobe Creations and our client Ultraceuticals were awarded the 🏆 B2B…
🚀 What an incredible #BigSummit2025 in Sydney! We are proud to share that Kobe Creations and our client Ultraceuticals were awarded the 🏆 B2B…
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https://lnkd.in/g_vmAagR
https://lnkd.in/g_vmAagR
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We are delighted to celebrate the official opening of Arcare Croydon, our 57th residence nationally. This special day was marked by our first…
We are delighted to celebrate the official opening of Arcare Croydon, our 57th residence nationally. This special day was marked by our first…
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Experience
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Education
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Activities and Societies: President of Commerce Students Society 1991
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More activity by Ross
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99% of Websites Fail. They all make the same fatal mistake. Audit Your Website Using Our Playbook
99% of Websites Fail. They all make the same fatal mistake. Audit Your Website Using Our Playbook
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Here’s me in my natural habitat — over-caffeinated, passionate, and talking all things home care with a local seniors group! Last week I had the…
Here’s me in my natural habitat — over-caffeinated, passionate, and talking all things home care with a local seniors group! Last week I had the…
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https://lnkd.in/gS3H8Ciy
https://lnkd.in/gS3H8Ciy
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"For years, I've seen firsthand the incredible innovation happening in B2B eCommerce Association across APAC. Now, I have the privilege of seeing it…
"For years, I've seen firsthand the incredible innovation happening in B2B eCommerce Association across APAC. Now, I have the privilege of seeing it…
Liked by Ross McDonald
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🚀 What an incredible day at our Company AI Agent Hackathon! 🤖✨ Huge shoutout to our amazing teams for their creativity, collaboration, and…
🚀 What an incredible day at our Company AI Agent Hackathon! 🤖✨ Huge shoutout to our amazing teams for their creativity, collaboration, and…
Liked by Ross McDonald
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𝑴𝒆𝒆𝒕 𝑶𝒖𝒓 𝑵𝒆𝒘𝒆𝒔𝒕 𝑪𝒂𝒓𝒆 𝑨𝒅𝒗𝒊𝒔𝒐𝒓𝒔 We’re thrilled to introduce three new faces who have recently joined us at Local Guardians…
𝑴𝒆𝒆𝒕 𝑶𝒖𝒓 𝑵𝒆𝒘𝒆𝒔𝒕 𝑪𝒂𝒓𝒆 𝑨𝒅𝒗𝒊𝒔𝒐𝒓𝒔 We’re thrilled to introduce three new faces who have recently joined us at Local Guardians…
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2 years ago, I analysed how a bulk-billing GP model - typically seen as unviable - was turned into a $200M business. Given the reaction to last…
2 years ago, I analysed how a bulk-billing GP model - typically seen as unviable - was turned into a $200M business. Given the reaction to last…
Liked by Ross McDonald
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🕒 The Support at Home program is set to launch on 1 July 2025, replacing Home Care Packages and reshaping how aged care is delivered in the home…
🕒 The Support at Home program is set to launch on 1 July 2025, replacing Home Care Packages and reshaping how aged care is delivered in the home…
Liked by Ross McDonald
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A great team effort with Benetas and United Physio Group!
A great team effort with Benetas and United Physio Group!
Liked by Ross McDonald
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