An accomplished User Experience Research Lead and Senior Digital Team Manager with corporate, agency and freelance experience in both private and public sector organisations.
After 12 years as a senior manger within global e-commerce product development teams, I now work with clients who take interest in the people who engage with their products/services and are committed to embedding user-centred design principles within their organisation. I also teach postgraduate students on the UX masters course at Kingston University where I gained my postgraduate qualification in Interaction Design and Business Management.
My core expertise is to proactively:
1. LISTEN to your customers/key audi...
An accomplished User Experience Research Lead and Senior Digital Team Manager with corporate, agency and freelance experience in both private and public sector organisations.
After 12 years as a senior manger within global e-commerce product development teams, I now work with clients who take interest in the people who engage with their products/services and are committed to embedding user-centred design principles within their organisation. I also teach postgraduate students on the UX masters course at Kingston University where I gained my postgraduate qualification in Interaction Design and Business Management.
My core expertise is to proactively:
1. LISTEN to your customers/key audi...
