Anne Cramer, CCXP

San Francisco Bay Area United States

Director, Customer Experience at Sparks Grove

Apparel / Fashion

I'm a customer- and client-centric, data-driven consulting professional with expertise in all things customer experience. Specialties: Marketing strategy and implementation; data-driven marketing; marketing analytics; online personalization; web analytics; customer focused value- and needs-based segmentation; customer journey/experience mapping; marketing communications