Carlos Martin
8 SlideShares 10 Followers 4 Followings
Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Occupation
Solutions Manager | CXM, Loyalty, CRM, Digital Marketing, Gamification
Industry
Technology / Software / Internet
Website
http://about.me/CarlosMartinGarcia
Contact Details
Tags
customer experience digital marketing customer loyalty customer engagement analytics customer relationship management marketing case study mobile marketing experiencia de cliente personalization segmentation insights engagement #loyalty #engagement #gamification #iot #smartcity brand ambassador loyalty crm gamification churn telecom télécommunications cmo cio retailforum big data retail ble beacons proximity marketing iot internet of things customer behavior casos de exito cem cxm cx
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Presentations

(8)
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¿Cómo relanzar tu programa de fidelización? ¡Gamifícalo! - El caso de éxito de JetBlue

9 years ago • 489 Views

Unleashing the potential of gamification and IoT - Gamification World Congress 2015

9 years ago • 875 Views

Customer behavior: Emotional vs rational drivers

7 years ago • 710 Views

¿Es la experiencia de cliente la solución a 'tus problemas de infidelidad'?

7 years ago • 44 Views

How IoT is revolutionising Customer Experience & Analytics

7 years ago • 65 Views

Cómo conquistar y fidelizar al consumidor a través del engagement & branding emocional

7 years ago • 57 Views

El rol estratégico del CIO en el diseño y gestión de las nuevas experiencias de cliente

7 years ago • 61 Views

Cliente fiel en las Telecom, ¿Utopía o realidad?

7 years ago • 82 Views

Likes

(4)
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Lessons from the innovation trenches

Chris Chabot • 10 years ago

How to make a presentation like Steve Jobs

Heyday ApS • 10 years ago

Are mobile payments valuable?

Kristian Luoma • 10 years ago

IQ Work Hacks - Productivity

InterQuest Group • 10 years ago
Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Occupation
Solutions Manager | CXM, Loyalty, CRM, Digital Marketing, Gamification
Industry
Technology / Software / Internet
Website
http://about.me/CarlosMartinGarcia
Tags
customer experience digital marketing customer loyalty customer engagement analytics customer relationship management marketing case study mobile marketing experiencia de cliente personalization segmentation insights engagement #loyalty #engagement #gamification #iot #smartcity brand ambassador loyalty crm gamification churn telecom télécommunications cmo cio retailforum big data retail ble beacons proximity marketing iot internet of things customer behavior casos de exito cem cxm cx
See more