CONFENIS 2012

erp enterprise resource planning bpm ict business process management business process social media software as a service mrp eis sap cloud computing software crm ehealth ghent health information systems kmo zorg belgium call for papers call for paper new normal privacy electre enterprise architecture contract customer relationship management social crm e-commerce crisiscommunicatie dms research vlerick business school deloitte saas double-entry bookkeeping system service-oriented architecture open source social business hospital information system it governance ict strategie byod change management business intelligence information security ict-skills augmented reality supply chain role modelling strategic planning strategic management