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Michael Hodges

Michael Hodges

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Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
SalesForce Certified | Sales & Marketing Technologies | ERPs | Integration Tech | Customer Success & Service
Industry
Technology / Software / Internet
About
During my career I've worn many hats, from customer service manager, front line manager, knowledge manager, project officer, relationship builder / networker, mentor, trainer, subject matter expert, data migration consultant, CRM guru, network engineer, escalations engineer and Chef. What a long, strange trip it's been... I've learnt to focused in particularly on the people. A long time ago a mentor said to me "always focus on the person then problem" - many years on I couldn't agree more. In truth I am a very likeable person, sometimes seen as everyone's friend, its one thing to have people work for you, its another to have people want to work for you. I love people and problems, the ...
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Presentations

(1)

Call center project - draft only

11 years ago • 614 Views
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
SalesForce Certified | Sales & Marketing Technologies | ERPs | Integration Tech | Customer Success & Service
Industry
Technology / Software / Internet
About
During my career I've worn many hats, from customer service manager, front line manager, knowledge manager, project officer, relationship builder / networker, mentor, trainer, subject matter expert, data migration consultant, CRM guru, network engineer, escalations engineer and Chef. What a long, strange trip it's been... I've learnt to focused in particularly on the people. A long time ago a mentor said to me "always focus on the person then problem" - many years on I couldn't agree more. In truth I am a very likeable person, sometimes seen as everyone's friend, its one thing to have people work for you, its another to have people want to work for you. I love people and problems, the ...

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