Accomplished Help Desk Professional with over 14 years experience in computer operations. Broad technical knowledge and call center support operations background. Proven ability to lead project efforts and build strong working relationships. A problem solver focused on identifying multiple options and cost saving solutions.
- Strong Data Analyst reporting
- Proven Mentor / Trainer
Specialties: Microsoft Windows Platforms
Microsoft Office –
Excel Word Outlook Access
PowerPoint Publisher Frontpage
Aspect eWorkforce Management
SQL
Accomplished Help Desk Professional with over 14 years experience in computer operations. Broad technical knowledge and call center support operations background. Proven ability to lead project efforts and build strong working relationships. A problem solver focused on identifying multiple options and cost saving solutions.
- Strong Data Analyst reporting
- Proven Mentor / Trainer
Specialties: Microsoft Windows Platforms
Microsoft Office –
Excel Word Outlook Access
PowerPoint Publisher Frontpage
Aspect eWorkforce Management
SQL