Rob Tolley

rob tolley rob tolley london business rob tolley global specialty underwriters finance business advice problem solving insurance customer relationships entrepreneur surety bonds london cycling entrepreneurship success ceo small business client relationships reinsurance business strategy financial analysis construction financial strategy customer retention customer service client relations capital challenges starting a business strategy mga investment risk management risk transfer startup security bonds construction industry construction business customer relationship surety customer satisfaction customer lifetime value problem-solving in workplace business mentorship problem-solving techniques contractor sales strategies problem-solving skills businesses building client relationships market research 2024 business start up entrepreneurs marketing customers crms bank guarantee insurance policies surety bond growth profitability risk transfer strategies efficiency bank guarentees customer expectations business relationship client client expectations business plan business planning business growth managing general agents becoming a ceo ceo advice capital requirements specie insurance underwriting business trends 2024 business trends biggest business trends generative ai remote work sustainable business architecture culture zagreb croatia portugal austria scotland europe travel destinatons debt loans strategies goals financial management sme target audience endurance training challenge incline uphill leadership news young ride across britain budget costs roadmap financial strategies testing entrepreneurial success niche business niche question asking concerns patience empathy crucial skills sales customer objections objection handling business financial analysis competitive advantage swot analysis business tips coffee bean storage coffee beans coffee lover barista coffee at home coffee indoor vs outdoor cycling health and fitness health and exercise exercise indoor cycling spin bike commercial surety bond contract surety bond the obligee the principal second party food climbing conflict communication clients building relationships underwriter solutions functional fixedness business mentoring effective problem solving record keeping job contracts legal counsel risk managing risk liquidity analysis profitability analysis growth rates analysis leverage analysis business finance